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Outlook 2007 on Windows 7 64 Bit "There is a problem with the selected printer"

Posted on 2012-04-06
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Last Modified: 2012-04-06
I have done quite a bit of research and found a few fixes one is removing a known buggy update however the update is not installed already. When printing any email from outlook 2007 i get an error stating that " There is a problem with the selected printer. It may need to be reinstalled." I have reinstalled them and it didnt work. Any ideas?
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Question by:smartsystemsinc
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John Hurst earned 500 total points
ID: 37816659
Try again with the printer(s).  Close Office (Outlook) and then go to the Printers folder. Remove the printers. Now click on any printer to open the file menu. Click on Printer Servers and then the Ports tab. Remove the drivers related to the printers you removed.

Restart, reinstall the printers, and now try Outlook again.

I had this combination and it worked well so I hope fully reinstalling the printers will work for you. ... Thinkpads_User
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Author Comment

by:smartsystemsinc
ID: 37816710
Oh fyi it does this with all installed printers. and windows will print fine just outlook has this problem
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Expert Comment

by:John Hurst
ID: 37816739
So then, a couple more things to try:

1. Try an Office Repair. Go to the Trust Center, Privacy options, and select (check) the option to download a file from Microsoft periodically. Then Help, and run Diagnostics. Make sure Office is at SP3 and patch. Restart and check.

2. Try a different Windows userid. It may be profile related. See if that changes anything.

... Thinkpads_User
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Author Closing Comment

by:smartsystemsinc
ID: 37816815
This worked beautifully thank you very much :)
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LVL 95

Expert Comment

by:John Hurst
ID: 37816832
Thank you. I was pleased to assist and glad you got it working. ... Thinkpads_User
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