cld1147
asked on
word problem
Microsoft word opens for a second and then closes automatically.
ASKER
word opened and I could open a document, but it is in read only compatability mode
Try this:
Go to PROGRAMS AND FEATURES (or Add REMOVE PROGRAMS) --> find MS OFFICE --> select REPAIR
Reboot and see if it helped
If not, download CC Cleaner FREE version http://www.piriform.com/ccleaner/download and scan REGISTRY for errors. Repeat scanning and fixing until no errors are found (...and select to backup registry prior to each repair). It's intuitive interface, you'll manage it without problems.
Repair OFFICE (above mentioned) again, reboot and see if it helps.
Another option is to use MICROSFT FixIT wizard to reset MS Word options to default. Maybe some settings are corrupted:
http://support.microsoft.com/kb/822005
Go to PROGRAMS AND FEATURES (or Add REMOVE PROGRAMS) --> find MS OFFICE --> select REPAIR
Reboot and see if it helped
If not, download CC Cleaner FREE version http://www.piriform.com/ccleaner/download and scan REGISTRY for errors. Repeat scanning and fixing until no errors are found (...and select to backup registry prior to each repair). It's intuitive interface, you'll manage it without problems.
Repair OFFICE (above mentioned) again, reboot and see if it helps.
Another option is to use MICROSFT FixIT wizard to reset MS Word options to default. Maybe some settings are corrupted:
http://support.microsoft.com/kb/822005
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as word is able to open in safe mode it may be due to corrupt Normal.dot template file.
can you please delete the normal.dot
then start word again.
change yourusername in below to your actual user.
C:\users\yourusername\appd ata\roamin g\microsof t\template s
can you please delete the normal.dot
then start word again.
change yourusername in below to your actual user.
C:\users\yourusername\appd
It may not be worth analysing the exact cause of the faulty operation.
Try the steps listed here in the order given: http://support.microsoft.com/default.aspx/kb/921541http://support.microsoft.com/default.aspx/kb/921541
Try the steps listed here in the order given: http://support.microsoft.com/default.aspx/kb/921541http://support.microsoft.com/default.aspx/kb/921541
winword /safe