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Solved

Persistent 315 Event error 2114 on every startup

Posted on 2012-04-07
3
1,357 Views
Last Modified: 2012-04-08
Win7/64; HPLJP2055DN

In administrative events, I get the 315/2114 event/error at every startup.  "The print spooler failed to share printer HP LaserJet P2050 Series PCL6 with shared resource name HP LaserJet P2050 Series PCL6. Error 2114. The printer cannot be used by others on the network."

Here's the details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
  <EventID>315</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>30</Task>
  <Opcode>12</Opcode>
  <Keywords>0x8000000000000820</Keywords>
  <TimeCreated SystemTime="2012-04-07T16:50:31.419636700Z" />
  <EventRecordID>211</EventRecordID>
  <Correlation />
  <Execution ProcessID="1860" ThreadID="2924" />
  <Channel>Microsoft-Windows-PrintService/Admin</Channel>
  <Computer>MN-PC</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <UserData>
- <ShareFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
  <Param1>2114</Param1>
  <Param2>HP LaserJet P2050 Series PCL6</Param2>
  <Param3>HP LaserJet P2050 Series PCL6</Param3>
  </ShareFailed>
  </UserData>
  </Event>

THE PRINTER, CONNECTED VIA A NETWORK CONNECTION, WORKS FINE, AND I CAN SHARE IT WITH A MACAIR WIRELESSLY ON THE LAN. But I still get that warning/error on every startup. I understand that the spooler is trying to start before the server service has started.

1. Checked all file and service dependencies for spooler and server. All seem okay and are started.
2. Uninstalled and reinstalled the printer driver. No help.
3. Tried this: http://technet.microsoft.com/en-us/library/dd393219%28WS.10%29.aspx
4. Tried this: "net stop lanmanserver" stop and start print spooler, then "net start lanmanserver." Event 315 returns after a couple of days.
5. IF i print, on the next restart I do not get the error. If I don't print I do.
6. This EE exchange indicates its a WIB7/64 bug and elsewhere I've read it only started appearing after SP1.

Question 1. Is it indeed a bug and should I ignore it and wait (till hell freezes over) for MS to issue an update. I notice that same is true with events 35 and 59 and MS says to ignore those, but there is no MS bulletin on 315/2114 event/error appearing despite the printer working and sharing properly.

Question 2. If it's not a bug in the OS, any way to stop the warning/error in the Admin log?

Thanks.
0
Comment
Question by:normanml
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3 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 37819708
I do not think it is a bug the way you have described it - it is just the sequence of events (as everything is working properly).

I see many errors in the event logs and I just ignore them because my machine works perfectly well.

Open Action Center and click on the Maintenance pull down, then View Reliability History. If there are errors here, deal with them. If no or infrequent explainable errors, ignore them.

.... Thinkpads_User
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 37821561
Thank you, and I was pleased to assist. .... Thinkpads_User
0
 

Author Comment

by:normanml
ID: 37821566
Thinkpads_user: Thanks for the help. I'd not used the Action Center. No critical events at all there. And on the days when I get the 315 event warning, I see the MS Application Error Reporting app is running just fine, a bit of irony I guess. I'd like to know why the spooler service keep jumping the gun on the server service on bootup after no printer activity the day before, but maybe that will have to remain a mystery. Perhaps it has something to do with using a network printer instead of one connected to the PC. Or maybe that has nothing to do with it. I think I'll stop checking under the hood so obsessively. Machine is running fine and so is printer.
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