OlMail Reader / Exporter
Hi,
I downloaded OlMail Reader (GT10.1) and OlMail Exporter (PC) so that I could dump all my old Outlook-based emails onto my tablet.
OlMail Exporter created all of the necessary attachments and database file(s), but when copying them over to the tablet as per the instructions, OlMail Reader always shows the following message:
"Database file is not found. Please copy the OlMailReader folder generated by OlMail Exporter from the desktop computer."
I've done that, I've put in the location described and there is a database file in the directory.
Any clues?
TIA
I downloaded OlMail Reader (GT10.1) and OlMail Exporter (PC) so that I could dump all my old Outlook-based emails onto my tablet.
OlMail Exporter created all of the necessary attachments and database file(s), but when copying them over to the tablet as per the instructions, OlMail Reader always shows the following message:
"Database file is not found. Please copy the OlMailReader folder generated by OlMail Exporter from the desktop computer."
I've done that, I've put in the location described and there is a database file in the directory.
Any clues?
TIA
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I thought the instructions were pretty weak (I use iPhone and iTunes myself). It may also help to close Outlook (since the PST file is busied out when Outlook is open).
.... Thinkpads_User
.... Thinkpads_User
Is this on a Windows 7 (or maybe Vista) machine? Mail is kept in a User folder that is fairly well restricted. That may explain why putting the file in a different folder worked.
.... Thinkpads_User
.... Thinkpads_User
ASKER
Hi again,
The issue was on the tablet-end, rather than Windows. The Exporter ran fine on my W7 laptop (done with Outlook closed as it would lock the file, as you say).
However, OlMail Reader on the Galaxy Tab put its own 'OlMailReader' directory as a sub-directory of /documents by default. I tried copying the 'OlMailReader' created by the Exporter in the same place, but that's wrong; it needs to go in the root directory of the tablet to work properly - not clear from the instructions! :)
Fann Software got back to me and I'd explained I'd solved it; they said they were going to update their documentation to make it clearer......not a bad result!
The issue was on the tablet-end, rather than Windows. The Exporter ran fine on my W7 laptop (done with Outlook closed as it would lock the file, as you say).
However, OlMail Reader on the Galaxy Tab put its own 'OlMailReader' directory as a sub-directory of /documents by default. I tried copying the 'OlMailReader' created by the Exporter in the same place, but that's wrong; it needs to go in the root directory of the tablet to work properly - not clear from the instructions! :)
Fann Software got back to me and I'd explained I'd solved it; they said they were going to update their documentation to make it clearer......not a bad result!
ASKER
Tested and works.
... Thinkpads_User