Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


OlMail Reader / Exporter

Posted on 2012-04-08
Medium Priority
Last Modified: 2012-04-15

I downloaded OlMail Reader (GT10.1) and OlMail Exporter (PC) so that I could dump all my old Outlook-based emails onto my tablet.

OlMail Exporter created all of the necessary attachments and database file(s), but when copying them over to the tablet as per the instructions, OlMail Reader always shows the following message:

"Database file is not found.  Please copy the OlMailReader folder generated by OlMail Exporter from the desktop computer."

I've done that, I've put in the location described and there is a database file in the directory.

Any clues?

Question by:Mark_R
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 97

Expert Comment

by:John Hurst
ID: 37821120
The Outlook file is a PST File. Are you locating the PST file? or are you using an OST file?

... Thinkpads_User

Accepted Solution

Mark_R earned 0 total points
ID: 37821127
It doesn't use a .PST file directly.  OlMail Exporter converts the .PST to a MailData.db file that needs to be copied to the tablet in order for OlMail Reader to read it.

Anyway, been doing some fiddling and have found the answer it seems.....

By default, OlMail Reader was making the OlMailReader folder as a sub-directory of my /documents folder on the tablet.  It apparently doesn't work if you put the copied version there.
If you put the OlMailReader folder (made by OlMail Exporter) into the 'root' directory, all appears to be well.  The instructions don't tell you to do that though!
LVL 97

Expert Comment

by:John Hurst
ID: 37821144
I thought the instructions were pretty weak (I use iPhone and iTunes myself). It may also help to close Outlook (since the PST file is busied out when Outlook is open).

.... Thinkpads_User
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

LVL 97

Expert Comment

by:John Hurst
ID: 37821158
Is this on a Windows 7 (or maybe Vista) machine?  Mail is kept in a User folder that is fairly well restricted. That may explain why putting the file in a different folder worked.
.... Thinkpads_User

Author Comment

ID: 37827345
Hi again,

The issue was on the tablet-end, rather than Windows.  The Exporter ran fine on my W7 laptop (done with Outlook closed as it would lock the file, as you say).

However, OlMail Reader on the Galaxy Tab put its own 'OlMailReader' directory as a sub-directory of /documents by default.  I tried copying the 'OlMailReader' created by the Exporter in the same place, but that's wrong; it needs to go in the root directory of the tablet to work properly - not clear from the instructions! :)

Fann Software got back to me and I'd explained I'd solved it; they said they were going to update their documentation to make it clearer......not a bad result!

Author Closing Comment

ID: 37847944
Tested and works.

Featured Post

New benefit for Premium Members - Upgrade now!

Ready to get started with anonymous questions today? It's easy! Learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
In this post we will learn different types of Android Layout and some basics of an Android App.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to:…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question