Solved

OlMail Reader / Exporter

Posted on 2012-04-08
6
970 Views
Last Modified: 2012-04-15
Hi,

I downloaded OlMail Reader (GT10.1) and OlMail Exporter (PC) so that I could dump all my old Outlook-based emails onto my tablet.

OlMail Exporter created all of the necessary attachments and database file(s), but when copying them over to the tablet as per the instructions, OlMail Reader always shows the following message:

"Database file is not found.  Please copy the OlMailReader folder generated by OlMail Exporter from the desktop computer."

I've done that, I've put in the location described and there is a database file in the directory.

Any clues?

TIA
0
Comment
Question by:Mark_R
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 37821120
The Outlook file is a PST File. Are you locating the PST file? or are you using an OST file?

... Thinkpads_User
0
 
LVL 1

Accepted Solution

by:
Mark_R earned 0 total points
ID: 37821127
It doesn't use a .PST file directly.  OlMail Exporter converts the .PST to a MailData.db file that needs to be copied to the tablet in order for OlMail Reader to read it.

Anyway, been doing some fiddling and have found the answer it seems.....

By default, OlMail Reader was making the OlMailReader folder as a sub-directory of my /documents folder on the tablet.  It apparently doesn't work if you put the copied version there.
If you put the OlMailReader folder (made by OlMail Exporter) into the 'root' directory, all appears to be well.  The instructions don't tell you to do that though!
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 37821144
I thought the instructions were pretty weak (I use iPhone and iTunes myself). It may also help to close Outlook (since the PST file is busied out when Outlook is open).

.... Thinkpads_User
0
Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

 
LVL 95

Expert Comment

by:John Hurst
ID: 37821158
Is this on a Windows 7 (or maybe Vista) machine?  Mail is kept in a User folder that is fairly well restricted. That may explain why putting the file in a different folder worked.
.... Thinkpads_User
0
 
LVL 1

Author Comment

by:Mark_R
ID: 37827345
Hi again,

The issue was on the tablet-end, rather than Windows.  The Exporter ran fine on my W7 laptop (done with Outlook closed as it would lock the file, as you say).

However, OlMail Reader on the Galaxy Tab put its own 'OlMailReader' directory as a sub-directory of /documents by default.  I tried copying the 'OlMailReader' created by the Exporter in the same place, but that's wrong; it needs to go in the root directory of the tablet to work properly - not clear from the instructions! :)

Fann Software got back to me and I'd explained I'd solved it; they said they were going to update their documentation to make it clearer......not a bad result!
0
 
LVL 1

Author Closing Comment

by:Mark_R
ID: 37847944
Tested and works.
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction Everyone is using a smartphone these days. Contacts, messages, applications, documents, bookmarks, pictures, videos and other stuff which you created and are present only on your device come under the umbrella called “Personal Data”.…
In this post we will learn how to make Android Gesture Tutorial and give different functionality whenever a user Touch or Scroll android screen.
This video is in connection to the article "The case of a missing mobile phone (https://www.experts-exchange.com/articles/28474/The-Case-of-a-Missing-Mobile-Phone.html)". It will help one to understand clearly the steps to track a lost android phone.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question