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blackberry and hosting account through new service still will not sync between enterprise and laptop

Posted on 2012-04-08
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Last Modified: 2012-04-25
I have a new hosting account and now the enterprise finally shows to be activated and shows to be supposedly wirelessly syncing for calendar, contacts and email yet it is not.

I am using myhosting.com and have purchased the outlook 2007 microsoft exchange account for outlook 2007 with mobile addon for blackberry enterprise.

I do not understand why my phone will not sync. I could not get it to work with Go Daddy and now I wonder if it is just not possible with this phone or wireless carrier. I use T Mobile but with an ATT Blackberry Bold 9000 that I had before with ATT. I had Unlock Kings free the SIM card so that I could have it configured to work with TM, but it has never actually seemed to sync where I could see a contact added with the phone showing up on the laptop email and vice versa.
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Question by:jlfcpa60
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Accepted Solution

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Anuroopsundd earned 500 total points
ID: 37821403
You may require to active your device with the new account.
if you want to activate..
1. In outlook  change the delivery of the mail to server side.
2. wipe your device.
3. remove battery for 30 seconds.
4. connect your device and sync.
this should activate your device.
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Author Comment

by:jlfcpa60
ID: 37821796
How do I do number 1?
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Author Closing Comment

by:jlfcpa60
ID: 37891775
I thought I had cleared this out. My apologies; tax season for this tax accountant and I have had some disasters this year.
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