Seth Simmons
asked on
rdp disconnects in windows 7
I have a problem where connecting to my system at the office over our vpn results in varying disconnects. In the system log, I see event 56 for termdd that there was an error in the protocol stream and the client was disconnected.
I've looked at the event data and determined the nt status code is STATUS_IO_TIMEOUT (C00000B5). It often times does occur when the session is idle, but has also happened when I'm actively using it. Does anyone know how to fix it? Registry setting perhaps?
I've already tried updating my network drivers and didn't make a difference. The adapter is set to auto and connected at 1gb. The fact that my putty connections to the remote data center don't get disconnected tells me it looks more like something specific to the rdp connection.
I've looked at the event data and determined the nt status code is STATUS_IO_TIMEOUT (C00000B5). It often times does occur when the session is idle, but has also happened when I'm actively using it. Does anyone know how to fix it? Registry setting perhaps?
I've already tried updating my network drivers and didn't make a difference. The adapter is set to auto and connected at 1gb. The fact that my putty connections to the remote data center don't get disconnected tells me it looks more like something specific to the rdp connection.
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The fluctuation you have mentioned seems quite normal.
In my opinion, it has come down to two possibilities:
- The ISP
- and your NIC
Now that you'l be using the laptop out of the docking station we will probably get some better verdict on the NIC and after that it will only be the ISP.
Also just eliminate the following possibilities. if you have a wireless router, make sure that it is password protected (WPA2 and not WEP). Also look at Resource Monitor (under All Programs/Accessories/Syste m Tools) and look under the network Tab. You will get to look at the processes consuming your bandwidth. This is just to find out if some piece of software is flooding your network causing you NIC to crash.
In my opinion, it has come down to two possibilities:
- The ISP
- and your NIC
Now that you'l be using the laptop out of the docking station we will probably get some better verdict on the NIC and after that it will only be the ISP.
Also just eliminate the following possibilities. if you have a wireless router, make sure that it is password protected (WPA2 and not WEP). Also look at Resource Monitor (under All Programs/Accessories/Syste
ASKER
i do have wireless router but not connecting that way
since the problem is intermittent, will let it run for a few days and see if it breaks
since the problem is intermittent, will let it run for a few days and see if it breaks
ASKER
i took it out of the docking station and hasn't been an issue since; that appears to have been the issue
Try a ping - t to the IP where you are trying to connect if you see an inconsistent behavior that it is definitely your internet connection. If this continues, i strongly suggest switching to cable.