We have a windows 2003 enterprise server with sp2 installed. The server also runs Terminal Services & has got 25-30 concurrent remote users working on application. there are dirvers of 3 HP Printers (LJ 1020 \ LJ P1008\ LJ P 1566) 1 Xerox Work Center 5016 & Primo PDF installed which users use to print on from remote sessions.
Problem we are facing is that whiile working the spooler service stops suddenly & all the printer in sessions disappear. Normalcy is returned when spooler service is restarted using net use command.
Has any one of you faced such a problem ? If so pls suggest a solution for same.