Solved

SharePoint 2010 Alert Me not sending email notification

Posted on 2012-04-09
6
573 Views
Last Modified: 2012-04-25
There are 2 Web Applications 1) Organization web app;  2) MySite web app.  

Users are able to successfully subscribe Alert Me's and receive email notification from both Web Applications.
 
Email notification is received on the MySite web app when changes occur on announcements, lists and document libraries.

However, no email notification is received on the organization web app when changes occur on any announcement, list or library.  

Both web apps use the same WFE, SMTP and Index servers.
 
I have cleared the Timer Cache and executed the STS ADM commands.

I am perplexed as to why the Alert Me’s work correctly on one web app and not the other when they are both using the same WFE, SMTP and Index servers.  

Any ideas from the experts?
0
Comment
Question by:carlosbracamonte
  • 3
  • 3
6 Comments
 
LVL 9

Accepted Solution

by:
macarrillo1 earned 500 total points
ID: 37824657
Have you checked your permissions on the Organization web app?
I would compare the permissions on the My Site web app to the Organization Web app and look for differences.
0
 

Author Comment

by:carlosbracamonte
ID: 37824967
I compared both web apps and both have contributor and/or read access.  Any other thoughts?
0
 
LVL 9

Expert Comment

by:macarrillo1
ID: 37825171
What does the 'User Alerts' in the 'Site Settings' show for this web app? (Site Setting, under Site Administration, User Alerts).
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:carlosbracamonte
ID: 37825291
I see  "Display alerts for" users who subscribed to lists for that particuliar site.
0
 
LVL 9

Expert Comment

by:macarrillo1
ID: 37825347
Can you drill down on any of the users to see if they are in any way configured differently than the users who's alerts are working.
0
 

Author Comment

by:carlosbracamonte
ID: 37828183
Users are domain users and have the same configuration. They have either conributor or read only access for both organization and mysite web apps.  I tested a user with full control and even then list change email notifications are not received on the organization web app and are generated on the mysite web app.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

774 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question