roma_vt
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CRM 4.0 Email Router error
I have a problem with incoming e-mail. Messages always get to folder undeliverable. And so they don't get to queue in CRM. This happens only with messages from one e-mail address. So I installed Crm 4 Email Connector Logger and get and error for this message:
04/09/2012 16:32:55 : #20669 - Checking for e-mail messages to process in mailbox CRM_Clients_Support@ourcom pany.com.
04/09/2012 16:32:55 : #49073 - Validating the e-mail message with subject "Email subject" from "Client Name Surname" <name.surname@ourclient.co m>" to CRM Clients Support (CRM_Clients_Support@ourco mpany.com) <CRM_Clients_Support@ourco mpany.com> for delivery to CRM_Clients_Support@ourcom pany.com.
04/09/2012 16:32:55 : #1866 - Checking the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom pany.com for delivery to http://crm.ourcompany.com/OURCompany.
04/09/2012 16:32:56 : #9466 - Accepting the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom pany.com for delivery to http://crm.ourcompany.com/OURCompany.
04/09/2012 16:32:56 : #46519 - Delivering the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom pany.com for delivery to http://crm.ourcompany.com/OURCompany.
04/09/2012 16:32:58 : #9628 - An error occurred while delivering the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom pany.com for delivery to http://crm.ourcompany.com/OURCompany. System.Web.Services.Protoc ols.SoapEx ception: Server was unable to process request.
at System.Web.Services.Protoc ols.SoapHt tpClientPr otocol.Rea dResponse( SoapClient Message message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protoc ols.SoapHt tpClientPr otocol.Inv oke(String methodName, Object[] parameters)
at Microsoft.Crm.Sdk.Proxy.Cr mService.E xecute(Req uest Request)
at Microsoft.Crm.Tools.Email. Providers. CrmPolling MailboxPro vider.Deli verMessage Internal(E mailMessag e emailMessage)
at Microsoft.Crm.Tools.Email. Providers. ExchangePo llingMailb oxProvider .DeliverMe ssageInter nal(EmailM essage emailMessage)
at Microsoft.Crm.Tools.Email. Providers. CrmPolling MailboxPro vider.Deli verMessage (EmailMess age emailMessage)
at Microsoft.Crm.Tools.Email. Providers. CrmPolling MailboxPro vider.Run( )\r\n
0x80044192
Invalid e-mail address. For more information, contact your system administrator.
Platform
04/09/2012 16:32:58 : #30463 - Moving the e-mail message with subject ""Client Name Surname" <name.surname@ourclient.co m>" email subject to the undeliverable folder because it has been marked as undeliverable.
What can be the problem with this address?
04/09/2012 16:32:55 : #20669 - Checking for e-mail messages to process in mailbox CRM_Clients_Support@ourcom
04/09/2012 16:32:55 : #49073 - Validating the e-mail message with subject "Email subject" from "Client Name Surname" <name.surname@ourclient.co
04/09/2012 16:32:55 : #1866 - Checking the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom
04/09/2012 16:32:56 : #9466 - Accepting the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom
04/09/2012 16:32:56 : #46519 - Delivering the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom
04/09/2012 16:32:58 : #9628 - An error occurred while delivering the e-mail message with subject "Email subject" in mailbox CRM_Clients_Support@ourcom
at System.Web.Services.Protoc
at System.Web.Services.Protoc
at Microsoft.Crm.Sdk.Proxy.Cr
at Microsoft.Crm.Tools.Email.
at Microsoft.Crm.Tools.Email.
at Microsoft.Crm.Tools.Email.
at Microsoft.Crm.Tools.Email.
0x80044192
Invalid e-mail address. For more information, contact your system administrator.
Platform
04/09/2012 16:32:58 : #30463 - Moving the e-mail message with subject ""Client Name Surname" <name.surname@ourclient.co
What can be the problem with this address?
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