We had a copy of Adobe CS3. Adobe Acrobat 8 has never worked right since day one. We uninstalled CS3 and tried to install CS5. Everything installed fine except for Adobe Acrobat. I tried to manually remove it via this KB:
to no avail and also there is no reference in Add/Remove Programs.
I found this KB:
but the fix it wizard didn't help and we don't have the original media (can't find it at office).
How can we get rid of all traces of the old version and install the new version (without completely reloading Windows)?!