Link to home
Start Free TrialLog in
Avatar of gta2011
gta2011

asked on

Memory Parity Error on Windows XP Dell Inspiron

We have a Dell Inspiron with Windows XP.

We are randomly getting this error:

User generated image
We have done a fresh install and replaced the memory to no avail.  

Sometime it happens three times a day, sometimes three times a week, or even less.  No certain activities can be tied to this error occurring.  

Would you recommend replacing the video card?  Maybe putting the system on a UPS?
Avatar of Alan Henderson
Alan Henderson
Flag of New Zealand image

Have you cleaned the contacts in the RAM slots?
Avatar of gta2011
gta2011

ASKER

Yes.
If you know the memory is good (tested in other systems), I'd chalk it up to a bad motherboard.  That is not a video card RAM error.
SOLUTION
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Does the error occur during bootup or while in Windows?
Avatar of gta2011

ASKER

In Windows.
Check for a BIOS update on Dell's Drivers & Downloads for your specific model Inspiron.

Try booting with just a single stick of memory... if it still does it using only slot 0, try using only slot 1 instead.

Since Dell makes both desktop and laptop Inspiron models, without knowing the specific model any recommendations after that must be vague, as well.
you can test the ram with memtest86+ from www.memtest.org
BUT for a reliable diag (if it does not give errors) the diag must be run at least for 2x the period of the problem appearing (if it appears after 1 day - at least 2 days testing)

the error refers to memory - but it can be the ram controller also =  bad mobo
NMI parity errors can also be caused by components and drivers as well as memory. In my experience, errors related to main memory usually occur during bootup. When you reinstalled Windows, did you load updated drivers? If a desktop PC, are there any add-on cards or separate video card?

Also try installing the latest BIOS and disabling Plug 'n Play in BIOS setup.
Avatar of gta2011

ASKER

How do I get to the Dell Diagnostics utility?
If installed it will be a boot option so try F12 when displayed during the boot process and look through your options there.

If it's not available then you can download a installer from the Dell support site using the Service Tag to search by.

Which model is this?
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial