Keyboard lost drivers

Greetings,

  I am currently working with Falcon Techs on a few issues with my Falcon.  It is running Win7 x64 and has lost the driver(s) for the Microsoft Natural Keyboard 4000 (USB).  We keep ending up with a can't find drivers error.

We have cleaned out the registry, device manager, and uninstalled Intellipoint.  When you look for drivers at Microsoft the only offering is Intellipoint.  However, I suspect the actual driver is located in Win7 and not Intellipoint.

Suggestions please.....
SpudstahAsked:
Who is Participating?
 
SpudstahConnect With a Mentor Author Commented:
The drivers were still in fact still within Win7 but Win7 refused to see them.  By rebooting into windows in the special menu (from F8 menu) that disables Windows from dealing with drivers' certificates, Windows was then able to see the driver(s) already stored in the Win
kbd drivers and reinstalll them.  Following a normal boot the drivers having been installed, were seen and everything is back to working.  Intellitype was already reinstalled, but it appears to have not contained the driver(s).
0
 
ScriptAddictCommented:
I think they have built support for all their mice into intellepoint and all their keyboards into intellitype.  It's been a while though.

http://en.wikipedia.org/wiki/IntelliType 

Looks like it may do it.  Best of luck!

-SA
0
 
SpudstahAuthor Commented:
ScriptAddict,
     Thank you for the correction. Please change Intellipoint to Intellitype.  Too many hours on this project.
0
Cloud Class® Course: CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

 
pjamCommented:
I agree with script addict, give intellitype a try at least to the point where it asks yo what kind of keyboard you have.  If Microsoft Natural Keyboard 4000 (USB) doesn't show up, abort there.
0
 
ScriptAddictCommented:
http://www.microsoft.com/hardware/en-us/d/natural-ergonomic-keyboard-4000  - Is this the right one?

I can't find that name anywhere are you sure that is the name of the keyboard?
0
 
SpudstahAuthor Commented:
ScriptAddict
From the bottom plate of the KB
"Microsoft Natural Ergonomic Keyboard 4000"
0
 
ScriptAddictCommented:
The link in the comment above should give you the correct version of intellitype.  Make sure you select your correct operating system.  And then download and install.  If it's not working after that you know it's not the driver.

-SA
0
 
SpudstahAuthor Commented:
This problem has been resolved......

I've asked for help from the moderators as to the proper way to terminate this question.
0
 
SpudstahAuthor Commented:
Intellitype had already been installed prior to the 1st posting but it did not appear to carry the proper driver(s).

The drivers were still in fact still within Win7 but Win7 refused to see them.  By rebooting into windows in the special menu (from F8 menu) that disables Windows from dealing with drivers' certificates, Windows was then able to see the driver(s) already stored in the Win
kbd drivers and reinstalll them.  Following a normal boot the drivers having been installed, were seen and everything is back to working.  Intellitype was already reinstalled, but it appears to have not contained the driver(s).
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.