Solved

Keyboard lost drivers

Posted on 2012-04-09
9
517 Views
Last Modified: 2012-04-15
Greetings,

  I am currently working with Falcon Techs on a few issues with my Falcon.  It is running Win7 x64 and has lost the driver(s) for the Microsoft Natural Keyboard 4000 (USB).  We keep ending up with a can't find drivers error.

We have cleaned out the registry, device manager, and uninstalled Intellipoint.  When you look for drivers at Microsoft the only offering is Intellipoint.  However, I suspect the actual driver is located in Win7 and not Intellipoint.

Suggestions please.....
0
Comment
Question by:Spudstah
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
9 Comments
 
LVL 11

Expert Comment

by:ScriptAddict
ID: 37825014
I think they have built support for all their mice into intellepoint and all their keyboards into intellitype.  It's been a while though.

http://en.wikipedia.org/wiki/IntelliType 

Looks like it may do it.  Best of luck!

-SA
0
 

Author Comment

by:Spudstah
ID: 37825037
ScriptAddict,
     Thank you for the correction. Please change Intellipoint to Intellitype.  Too many hours on this project.
0
 
LVL 17

Expert Comment

by:pjam
ID: 37825063
I agree with script addict, give intellitype a try at least to the point where it asks yo what kind of keyboard you have.  If Microsoft Natural Keyboard 4000 (USB) doesn't show up, abort there.
0
Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

 
LVL 11

Expert Comment

by:ScriptAddict
ID: 37825073
http://www.microsoft.com/hardware/en-us/d/natural-ergonomic-keyboard-4000  - Is this the right one?

I can't find that name anywhere are you sure that is the name of the keyboard?
0
 

Author Comment

by:Spudstah
ID: 37825124
ScriptAddict
From the bottom plate of the KB
"Microsoft Natural Ergonomic Keyboard 4000"
0
 
LVL 11

Expert Comment

by:ScriptAddict
ID: 37825158
The link in the comment above should give you the correct version of intellitype.  Make sure you select your correct operating system.  And then download and install.  If it's not working after that you know it's not the driver.

-SA
0
 

Author Comment

by:Spudstah
ID: 37826220
This problem has been resolved......

I've asked for help from the moderators as to the proper way to terminate this question.
0
 

Accepted Solution

by:
Spudstah earned 0 total points
ID: 37830755
The drivers were still in fact still within Win7 but Win7 refused to see them.  By rebooting into windows in the special menu (from F8 menu) that disables Windows from dealing with drivers' certificates, Windows was then able to see the driver(s) already stored in the Win
kbd drivers and reinstalll them.  Following a normal boot the drivers having been installed, were seen and everything is back to working.  Intellitype was already reinstalled, but it appears to have not contained the driver(s).
0
 

Author Closing Comment

by:Spudstah
ID: 37848047
Intellitype had already been installed prior to the 1st posting but it did not appear to carry the proper driver(s).

The drivers were still in fact still within Win7 but Win7 refused to see them.  By rebooting into windows in the special menu (from F8 menu) that disables Windows from dealing with drivers' certificates, Windows was then able to see the driver(s) already stored in the Win
kbd drivers and reinstalll them.  Following a normal boot the drivers having been installed, were seen and everything is back to working.  Intellitype was already reinstalled, but it appears to have not contained the driver(s).
0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Delete Temp on all PCs 7 68
Why does my Dell Precision tower 5810 not boot? 13 107
Windows 10 Virtual Machine Backup 9 71
using interface in TLB 3 29
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question