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Companyweb isn't working on sbs 2008 server

Posted on 2012-04-09
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Last Modified: 2013-06-08
I installed and sbs 2008 server and at first the companyweb was working.  Then, a few days later, it stopped as follows:

I type http://companyweb in a browser, and it responds "Cannot connect to the configuration database"

This is the response on the server.  Naturally, none of the client computers get the companyweb anymore either.

How do I bring it back?

The internet is working and connected in general.  The firewall is turned off.
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Question by:ken_b
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Expert Comment

by:tobyweston
ID: 37825375
Have you just installed Sharepoint 3 SP2?

I had this happen to me after that and used the following to remedy it:

http://blogs.technet.com/b/sbs/archive/2009/05/06/companyweb-inaccessible-after-sharepoint-3-0-service-pack-2.aspx
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Expert Comment

by:sbodnar
ID: 37826233
check the binding for :987 in IIS

and also make sure your firewall port is open for port 987
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Author Comment

by:ken_b
ID: 37828044
Thank you for the two responses.  

I am going to check on a sharepoint update and will report back.  This is possible.

Re IIS 987,  I will go into IIS but it would be helpful if you could kindly describe more of what to look for there.  Screen shots possibly?  I find the IIS somewhat confusing.

Re the firewall port, can this still be a problem if my server firewall is off?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Expert Comment

by:sbodnar
ID: 37828095
I have attached a screen shot.

Make sure that it is pointing to the IP address of your Sharpoint server which I am assuming is a 192.168. **.** address.

Even though its turned off the firewall may still block. Are you trying to connect from outside or inside your LAN?
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Accepted Solution

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ken_b earned 0 total points
ID: 37835886
So, re sharepoint, i have confirmed that the server is running Sharepoint 3.0.  I don't know how to confirm whether a sharepoint update or service pack has run or not.  I looked at the SBS tech article mentioned and attempted the troubleshooting described in the ariticle.  Ran into a wall when I entered the string in paragraph b but it wouldn't connect because I didn't have the password.  I will try to locate the password and try again unless someone know of a way without.

Re the last comment posted, I did not see a screenshop attached, and so don't understand the comment.  I am operating directly from the server (inside the lan).

More help would be appreciated.
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Author Closing Comment

by:ken_b
ID: 39231323
I never really got the question answered
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