Error starting VAIO laptop - Winows XP. Rebooting over and over again

celtician
celtician used Ask the Experts™
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After a small hit in this computer (it worked fine afterwards, so i dont know if this might have been the reason), i cant start windows anymore, i dont know if this is a hard drive issue or what, i get the next blue screen during the boot up process after selecting the last know good configuration (when i dont choose that configuration an di just chose start normally or safe mode i dont see the windows logo loading, just a blue screen)...

Please see the video:

http://www.youtube.com/watch?v=C1Eh1ANT1vI


And this is the text on the blue screen (as long as i can see)


"A problem has been detected and windows has been shut down to prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, fllow these stpes:
Check to make sure any new hardware of software is propery installed if this is anew installtion ask your hadware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory op.... (???)"
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Raymond PengSystems Engineer

Commented:
I would advise running a HDD diagnostics test for ex. SMART errors.  Do you have any onboard diagnostics or a Boot CD run?  

Try a chkdsk /f as well if you boot into the command prompt

Author

Commented:
I can't even get to boot into the command prompt option from the menu, it would restart again.
János LobenveinFreelancer

Commented:
I oftenly see this type of problem at computers.(For example after a power outage)
You should try another hdd first if it boots then your original HDD is damaged.
Or  you can download a live boot cd (like vista pe from here:http://www.vistape.net/) or find an ERD disk to check errors. But as far as I see it will be a damaged HDD.
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Author

Commented:
I've been able to boot from ubuntu (a live CD) and when opening the HD from ubutuntu I get this (see picture)
ubuntu.jpg
Top Expert 2013
Commented:
for diags, download ubcd, - boot from it, and run the disk diag for your disk brand : http://www.ultimatebootcd.com/

the ubuntu message also refers to the disk...
noxchoIT Product Manager
Top Expert 2009

Commented:
Take the disk out of the machine and slave it to another working desktop. There run on the drive CHKDSK /r to fix the NTFS.sys problem.
Top Expert 2013

Commented:
i would not run a chkdsk on it, before knowing the drive is ok - you may loose more than it fixes...
János LobenveinFreelancer

Commented:
Did you get that message when you tried to open the HDD? If so then your HDD has sector problems or a part of your disk is failing so you should get the disk out and save all data from it. After that you should format the disk completely and then put it back in to your laptop

Author

Commented:
I get the next error message when runing ultimatebootcd for my had (fujitsu):

error code A101U2

I can't locate it on google, so i guess i have to replace it :(
János LobenveinFreelancer

Commented:
Try what I wrote with a 96% chance it will help

Author

Commented:
Lobijani, sorry i hadn't read your solution. Yes i get that message when opening it from ubuntu.

How can i save the data from it if can't open it?

It seems that it is a hardware issue.
János LobenveinFreelancer

Commented:
you have to put it in another computer as a slave device (unless it is a sata disk) start up the machine (the one you put the disk into ) and the as I know you can access it
Top Expert 2013

Commented:
>>  get the next error message when runing ultimatebootcd   <<  did you boot from the cd?
if you have the error, test the cd on a working PC
also - you burned the ISO file with an ISO burning tool?
also  you posted "a small hit in this computer "  what happened?  if it is power related, you can have bad PS, Bad mobo, and more....

Author

Commented:
Lobi, but if its just a formatting issue, i guess i can do it from a windows boot up disk without the need to attach it to another computer, right?

nobus: actually an empty cup (heavy) falled onto the keyboard, but it kept working afterwards
János LobenveinFreelancer
Commented:
yes you can if you don't need your data from that disk, but you can format it from a windows disk

Author

Commented:
Ok i guess since now i now where the error comes from, i have to open a new question with the data issue. thank you :)
János LobenveinFreelancer

Commented:
You're welcome
Top Expert 2013

Commented:
you don't even have to open a new one...

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