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getting outlook 2010 to sync with my iphone 4G and/or google calendar

Posted on 2012-04-09
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Last Modified: 2014-11-12
system: windows 7

Tried to get iphone to sync thru icloud and ended up with multiple calendars.  Did manage to get everything into one calendar, but each time I synced I lost appointments and also got double or even triple appointments.  Now, my main calendar (which can't be deleted) on outlook doesn't have my data in it and also has a long name which seems to include the date it was created.  I exported the information from the correct calendar to an outlook data file, but when I tried to import it to the main calendar I got the message, "You have chosen to import a folder whose type differs from that of the selected folder.  These items will be imported into a new folder with the same name."  What I don't need is another folder.  I'm trying to get down to one correct folder so I can either get my phone to sync with google calendar or icloud.
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Question by:jpiaget
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Expert Comment

by:John Hurst
ID: 37826000
How many Outlook Email accounts have you got? Outlook 2010 makes a new PST file for each account by default.

I changed that and have only one Outlook PST file (and one inbox, one calendar, and one contact list). So when I sync via USB cable to iTunes, I get a proper sync. I think iCloud is supposed to be similar to this, so that is why I ask about the number of Outlook accounts and PST files.

.... Thinkpads_User
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Author Comment

by:jpiaget
ID: 37826119
I'm not sure how many I have at this point.  I'm down to have two showing when I navigate to
Calendar:  Under My Calendars there's one with a very long name I'd like to change, and one icloud calendar I can't delete.

So, thanks,  I'd like to try your solution if you'll tell me how.

Joan
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Expert Comment

by:John Hurst
ID: 37826130
I have iTunes, latest version, on my computer. I plugged in the iPhone 4S and iTunes recognized it. I then went to the Sync section (clicked on the name of my iPhone) and set up the Outlook variables to sync. It worked very well.

I am always careful, so I backed up my PST file first. But there were no errors and nothing lost.

... Thinkpads_User
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Author Comment

by:jpiaget
ID: 37826309
I never saw an option to select outlook in the sync section.  Are you sure you
didn't sync with icloud?  If you did find outlook sync settings in the itunes sync options, where was the dialog?
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Accepted Solution

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John Hurst earned 500 total points
ID: 37827115
jpiaget:   Here is a picture of the iTunes setup. You need to get iTunes partnering with iPhone, but it finds the iPhone as soon as plugged in and leads you through. From there:

iTunes-Outlook-Sync
... Thinkpads_User
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Expert Comment

by:John Hurst
ID: 37837333
jpiaget  -  Any update on getting the Synchronization running?

... Thinkpads_User
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Author Comment

by:jpiaget
ID: 37840656
Wow - I never knew that option was there.  I think I have things down to a tolerable level.  Everything is syncing though I think it's still going through Google Calender.  Going to do a bit of experimenting to see if it needs to.

Thanks.
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Author Comment

by:jpiaget
ID: 37840662
Just tried turning off the sync to Google Calendars.  All appointments disappeared from my phone.  Then I synced again with only Outlook selected in itunes and it didn't work - my iphone calendar was still blank.  So I turned on the sync w/ google and everything is back on my iphone.  So while the work-around isn't ideal I think I'll live with it.  Thanks for the help.

Joan
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Expert Comment

by:John Hurst
ID: 37840672
It is probably best to sync with only one thing (I have learned over the years that this is normally best).  Good that you got it working (Syncing with Outlook works for me).

.... Thinkpads_User
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Author Comment

by:jpiaget
ID: 37840678
Wish I could sync with only one thing but I've spent days getting to where I am now - at least it works.  If anyone knows how to only sync with outlook, let me know.
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LVL 94

Expert Comment

by:John Hurst
ID: 37840686
If you turn off the other sync setups, then syncing with Outlook should be simple.

Start iTunes and plug in your iPhone via the USB cable. On the left, the sync partnership should show up. Does it?  This needs to happen

Then go into the Sync options above and set up Outlook. There was not more to it than that.

... Thinkpads_User
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Author Comment

by:jpiaget
ID: 37844963
Thanks.  I did try that but when I set my phone to not sync with google calendar or icloud, nothing synced.  Did finally get it to sync with google calendar.
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Expert Comment

by:John Hurst
ID: 37845384
I have been looking around my iPhone and there are settings there which may affect this. I also assume (but not certain) that you want your phone to sync with Outlook. I am biased, so I am not certain.

Go to your iPhone and to Settings:

1. iCloud. I have all the iCloud settings turned off. Mail, Contacts and Calendars are in there.
2. Mail, Contacts and Calendars (next setting down). In there, iCloud again shows as off. My mail ISP is there for mail and other and it shows the Account (mail account), Mail as ON and Notes as ON.
3. Notes (farther down) are a repeat of what is in 2.

I think those are the key settings. I think if you experiment with those as per above, then syncing with Outlook might start working.

.... Thinkpads_User
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LVL 94

Expert Comment

by:John Hurst
ID: 37846802
Hello Joan - Any follow up on the iPhone settings and Outlook syncing?
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Author Comment

by:jpiaget
ID: 37847012
Just about to try it.  Will let you know.  Thanks for the suggestion.
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Author Closing Comment

by:jpiaget
ID: 37900727
I've been trying to solve this problem on and off for months - ever since I installed icloud.  I'd get it to work for awhile and then everything was messed up.  I've looked everywhere on the net for a solution and nobody knew the answer.  Thanks for hanging in and providing such clear information.  Everything syncs smoothly and works great now.
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Expert Comment

by:John Hurst
ID: 37901507
Thank you. I was pleased to work with you on this. ..... Thinkpads_User
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