Improve company productivity with a Business Account.Sign Up

x
?
Solved

Sharepoint issue - page not loading - need to restart world wide web publishing service

Posted on 2012-04-09
7
Medium Priority
?
852 Views
Last Modified: 2012-05-20
Hi All

I have an annoying problem with a server 2003 DC. (not SBS). The client has sharepoint services 2.0 installed. For the last few weeks their sharepoint service just fails to load, sometimes service unavailable, sometimes just hangs and then page cannot be displayed. I have isolated this down to having to restart the world wide web publishing service every hour on a script but this has its own problems as it kicks mail out as well (exchange 2003 running on the same box). I knowwww its an old version, they will in a few months be moving to 2008 and foundations 2010 but was wondering if anyone knew what the problem could be? I've troubleshot and followed everything possible on the web...

Any ideas would be greatly appreciated.

Danny
0
Comment
Question by:lukerussell
  • 4
  • 2
6 Comments
 
LVL 51

Assisted Solution

by:Ted Bouskill
Ted Bouskill earned 750 total points
ID: 37830832
Have you tried recycling the Application Pool for SharePoint instead of the entire IIS service?

Also, try to isolate SharePoint on it's own application pool with no other web applications on it.  Have there been recent service packs installed?
0
 
LVL 1

Author Comment

by:lukerussell
ID: 37968620
I've requested that this question be deleted for the following reason:

no useful input,
0
 
LVL 51

Expert Comment

by:Ted Bouskill
ID: 37968621
You stated any help is appreciated and advice was supplied with no feedback provided.  Please explain why it was not helpful.
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 
LVL 1

Accepted Solution

by:
lukerussell earned 0 total points
ID: 37973447
Hi tedbilly. Thanks for the suggestion, but it didn't help. We tried recycling the application pool, but IIS still needs to be restarted before the issue is fixed. And we can't isolate SharePoint in it's own application pool because it is an SBS server :(

No recent service packs installed either. We've traced this to being (we're reasonably sure) an ActiveSync problem. It seems like a few handsets are flooding the IIS logs and we think this is what is bringing down the server.

Unfortunately, we want to test by stopping ActiveSync for a while, letting the logs catch up, then re-enabling but the management don't want us to do this. They can't live without their precious handsets for 8 hours...

So at the moment we're relying on the script until either management let us stop ActiveSync for a while or the new server is implemented.

Thanks for the suggestions, though.
0
 
LVL 1

Assisted Solution

by:lukerussell
lukerussell earned 0 total points
ID: 37973451
In light of your assistance, I'll accept multiple solutions and give some credit to you. Does that work?
0
 
LVL 1

Author Closing Comment

by:lukerussell
ID: 37989556
Good suggestions, but we managed to trace the issue a little further to a dead end (at this time).
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Note:  There are two main ways to deploy InfoPath forms:  Server-side and directly through the SharePoint site.  Deploying a server-side InfoPath form means the form is approved by the Administrator, thus allowing greater functionality in the form. …
Read this article to learn how to migrate data from SharePoint to SharePoint Online account. The entire process of SharePoint migration is described in detail.
Watch the video of Kernel Migrator for SharePoint, which demonstrate the process easily of migration from SharePoint to SharePoint, OneDrive for Business & Google Drive servers, Public Folder to SharePoint, File Server to SharePoint. The tool has va…
Watch the video to know the simple way to remove or recover or reset lost or forgotten passwords of Outlook PST file. With Kernel Outlook Password Recovery tool such operation is very easy to perform. It is a freeware with limitation to use with 500…

595 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question