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Visio 2007 - Cannot place callout near shape

Hi EE

I am having a problem whereby I cannot place a callout in a particular location next to a 'Pre-defined process' shape to which it refers on a cross functional flow chart. I want to place it above and slightly to the right. When placed there, the Callout jumps to the bottom of the drawing, and the outside of the cross functional flowchart gets a red box around it, and the centre of the diagram gets a red plus sign with a circle in the middle of it. The 'red box' and 'red plus sign' remain visible until I let go of the mouse button.

Other Notes:

I can place the Callout in a slightly different position, say above and to the left of the shape, but this is not where I want it.

I can place a different Callout connected to a different shape right in the same position I am trying to get to, and it is OK for that one to sit there.

I have tried replacing both the offending Callout and the shape, but it has not worked

There does not appear to be any background shape that I can see, nor that I can click on, so what else could it be?

Thanks

FH

Scott Helmers

Can you attach a Visio drawing that shows this behavior? I'd like to see exactly which shapes are involved. Feel free to delete everything that doesn't affect the problem.

Flying_High_71

ASKER

Hi Scott

Attached as requested. I seem to have removed everything apart from the functional bands and the offending callout and shape, however as you will see, the odd behaviour remains the same...

FH
Jumping-Callout.vsd

ASKER CERTIFIED SOLUTION

Scott Helmers

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Flying_High_71

ASKER

Thanks Scott - this place is still on Visio 2007, so the work around will do just fine for now.