Solved

Network Storage Drive shows Empty

Posted on 2012-04-10
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Last Modified: 2012-04-15
I had a power cut the other day in my office.
Everything seemed to boot up again fine except for one thing.

i have a Dlink DNS-313 Network storage bay with a 750GB hard drive in it.

If I open My Computer it shows the network drive for this stroage drive in this screen.  The blue bar shows it is three quarters full 9which is correct) and it shows there is 245Gb free space remaining, also correct.

However if I double click on the drive to go into it, it is showing as empty.  it says the folder is empty.

I have made sure I have ticked show all file and folders in Windows Explorer settings.
I have also re-started the DNS-313 drive and upgraded the firmware on it, but I just cannot get it to show all my data again.

Can anyone help with this issues at all?
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Question by:mbelletty
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Expert Comment

by:lauchangkwang
ID: 37826567
Did you tried to unplug the cables and then replug it in ?? If possible, try to borrow some spare cables to test it and see. (Just to eliminate some cables faulty / short circuit due to the power cut)

How about under Computer Management ?? (Right click my computer > manage > disk management) Is that showing the same info ??
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Author Comment

by:mbelletty
ID: 37826679
This is a network attached stroage drive so it will not appear under Computer Management anyway.

I will change ethernet cable and see.

i am also going to take SATA drive out of storage unit and connect to my pc directly and see if it can read the drive.
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Expert Comment

by:McKnife
ID: 37829775
Hi.

Also try a substitute for explorer like total commander, maybe your windows (and explorer) is broken. Also try the command line:
dir \\nas\share
empty?
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Accepted Solution

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mbelletty earned 0 total points
ID: 37830357
I was able to repair the drive by mounting it directly on my pc then running a chkdsk /f for that drive.

I can now see all my files and folder again with it as a networked attached drive
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Author Closing Comment

by:mbelletty
ID: 37848036
This solution worked perfectly
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