Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Word 2010 - headers & footers "cannot open that document template"...

Posted on 2012-04-10
3
617 Views
Last Modified: 2012-04-16
Hi All
Hopefully will get some help on this. When I open up a new document in Word and go to add a header or footer I get the following message " Word cannot open this document template" with the path underneath. However if I persist, it does open up...it's an annoyance more than anything but would like to get it sorted...thank you!
0
Comment
Question by:agwalsh
  • 2
3 Comments
 
LVL 18

Accepted Solution

by:
Richard Daneke earned 500 total points
ID: 37827038
I have not seen this behavior.   Can you provide more detail?   Does the path shown mean anything to you?   Is it a template folder location?   Do you have custom templates installed?
The attached screenshot shows where Word stores some file locations.  Is your path one of these?
Is the path a network share?  Is there a delay when using Windows Explorer to open that location?  If you open the location with Windows Explorer (or My Computer) before you try to insert a header/footer, does the delay go away?
WordFileLocations.JPG
0
 

Author Comment

by:agwalsh
ID: 37850164
@DoDahD (great name by the way :-) Thanks for checking this out for me. Actually I solved it myself. I had installed an Avery Template which screwed up my startup as well . I removed the "ghost" elements from the Building Blocks folder and now it's working fine. But
0
 

Author Closing Comment

by:agwalsh
ID: 37850165
I'm giving this good simply because I solved it myself :-)
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Shortcuts in Word Just the other day I had a training for Microsoft and they wanted me to show how well the new Windows and Office behaved on a touch device, which by the way is great, but it was only then that I realized that using keyboard shortc…
Microsoft Word is a program we have all encountered at some point, but very few of us have dug deep into its full scope of features, let alone customized it to suit our needs. Luckily making the ribbon (aka toolbar, first introduced in Word 2007) wo…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question