Word 2010 - headers & footers "cannot open that document template"...

Posted on 2012-04-10
Medium Priority
Last Modified: 2012-04-16
Hi All
Hopefully will get some help on this. When I open up a new document in Word and go to add a header or footer I get the following message " Word cannot open this document template" with the path underneath. However if I persist, it does open up...it's an annoyance more than anything but would like to get it sorted...thank you!
Question by:agwalsh
  • 2
LVL 19

Accepted Solution

Richard Daneke earned 1500 total points
ID: 37827038
I have not seen this behavior.   Can you provide more detail?   Does the path shown mean anything to you?   Is it a template folder location?   Do you have custom templates installed?
The attached screenshot shows where Word stores some file locations.  Is your path one of these?
Is the path a network share?  Is there a delay when using Windows Explorer to open that location?  If you open the location with Windows Explorer (or My Computer) before you try to insert a header/footer, does the delay go away?

Author Comment

ID: 37850164
@DoDahD (great name by the way :-) Thanks for checking this out for me. Actually I solved it myself. I had installed an Avery Template which screwed up my startup as well . I removed the "ghost" elements from the Building Blocks folder and now it's working fine. But

Author Closing Comment

ID: 37850165
I'm giving this good simply because I solved it myself :-)

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

If Skype for Business came with your office 2016 or office 365 installation, you may find that it's almost impossible to either disable or remove it. The application will often launch with each start of Windows, even when explicitly configured not t…
Manually copying shapes and their assigned macros one by one to a new location can be tedious, but if you use the Excel utility workbook attached to this article, the process will be much quicker and easier.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question