?
Solved

Configuration Management

Posted on 2012-04-10
1
Medium Priority
?
362 Views
Last Modified: 2012-04-11
What would demonstrate good configuration management of a windows server? Or put an other way, what would auditors be looking for and testing to ensure a company (3rd party IT ) is following good configuration management of their servers?
0
Comment
Question by:pma111
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 123

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 37830700
A simple log book, (database or excel spreadsheet)  of changes made to the server, date, time, who made the changes, who authorised the changes, is there a rollback plan.

It also depends sometimes, what industry, you are in.

e.g.Payment Card Industry Data Security Standard,
http://en.wikipedia.org/wiki/Payment_Card_Industry_Data_Security_Standard

Configuration Management is often under Change Management, and which could all be under The Information Technology Infrastructure Library (ITIL),


The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITILv3 and ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage. ITILv3 underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist.

Source
http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses
Course of the Month11 days, 18 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question