Configuration Management

What would demonstrate good configuration management of a windows server? Or put an other way, what would auditors be looking for and testing to ensure a company (3rd party IT ) is following good configuration management of their servers?
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pma111Asked:
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Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
A simple log book, (database or excel spreadsheet)  of changes made to the server, date, time, who made the changes, who authorised the changes, is there a rollback plan.

It also depends sometimes, what industry, you are in.

e.g.Payment Card Industry Data Security Standard,
http://en.wikipedia.org/wiki/Payment_Card_Industry_Data_Security_Standard

Configuration Management is often under Change Management, and which could all be under The Information Technology Infrastructure Library (ITIL),


The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITILv3 and ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage. ITILv3 underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist.

Source
http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library
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