Solved

Another instance of distiller is busy starting up

Posted on 2012-04-10
4
4,670 Views
Last Modified: 2012-04-17
"Another instance of distiller is busy starting up. This instance cannot continue." This message keeps coming up after boot time. CS5 + Windows 7. Why?
I have made sure there are no other programs on the computer running Distiller, still getting the same error.

Last year someone else posted this on this same question on the Adobe forum, and there were no replies to it.

TEA Admin
0
Comment
Question by:TEAitadmin
  • 2
  • 2
4 Comments
 
LVL 26

Expert Comment

by:David Brugge
ID: 37830948
There could be another copy of distiller lurking in the background unnoticed. Try running MSCONFIG and clicking on the start-up tab. If in your startup list is  "acrobat assistant" and "acrotray" , they both start up instances of distiller. It is also possible to have multiple listings of either of these programs. Try unchecking all but one, click ok and restart the system.

If that does not work, you may have to reinstall Acrobat. Try using these instructions for Manually removing Acrobat. (It should be safe to ignore the parts about the registry)

http://helpx.adobe.com/acrobat/kb/manually-remove-acrobat-standard-7.html

And, before re-installing, run MSCONFIG and choose 'diagnostic startup' from the general tab, restart the system and then, reinstall.
0
 

Accepted Solution

by:
TEAitadmin earned 0 total points
ID: 37832370
Thanks I will give it a try
0
 
LVL 26

Expert Comment

by:David Brugge
ID: 37839727
I'm happy that you were able to solve your problem. I'm not going to challenge your refund of points, but didn't I mention the startup tab in my answer?
0
 

Author Closing Comment

by:TEAitadmin
ID: 37854904
I was able to correct the problem using the instructions for the startup tab.  No need to uninstall and reinstall.

Thanks
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
The goal of the tutorial is to teach the user how to import photos into Adobe Lightroom efficiently and to keep everything organized.
The goal of the tutorial is to teach the user how to use import presets downloaded from the internet into Adobe Lightroom. Once you downloaded the presets go into the preset folder and press import then import your preset and your set it to go.

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question