Solved

Outlook 2010 Message Jam in Outbox when Remote

Posted on 2012-04-10
2
311 Views
Last Modified: 2012-05-01
We have a notebook user that has had repeated issues with messages jamming in their Outbox when they are working from remote. To fix the problem the user moves the message to the Draft Folder, deletes the message in the Outbox and then opens and resends.

The problem appears to be triggered when the user has opened the new mail dialog box to compose a message and then left it open for a long period time, to compose the message, etc. Sometimes the user gets side tracked and then finishes and sends the message.

In addition, he can receive new messages, but any message he sends after the one gets jammed just continues to build. He has to move them all to the Draft folder, and then resend each.
0
Comment
Question by:Joseph_Barron
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 37831001
Try upgrading them to Office 2010 SP1
http://support.microsoft.com/kb/2460049

Should resolve the issue
0
 
LVL 4

Author Closing Comment

by:Joseph_Barron
ID: 37915853
Also recreated their OST by deleting it and recreating it.
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
how to add IIS SMTP to handle application/Scanner relays into office 365.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question