B-ACD Configuration Help

Hello
Could someone point out , what is wrong with this configuration please? . The CME version is 8.8 and the IOS is 15.2

When i removed the Voice-hunt and call 4067062162 from outside the Phone did not ring , but when i replace Voice-hunt
and called again  it rang , but the BACD & AA did not work.
controller T1 0/0/0
 cablelength long 0db
 pri-group timeslots 1-24
!
controller T1 0/0/1
 cablelength long 0db
!
!
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
 no ip address
 shutdown
!
interface GigabitEthernet0/0
 description Connection to FIREWALL ETH Port 1
 ip address 10.174.1.2 255.255.255.252
 duplex auto
 speed auto
!
interface GigabitEthernet0/1
 description Connection to POE Switch Port 47
 no ip address
 duplex auto
 speed auto
!
interface GigabitEthernet0/1.172
 encapsulation dot1Q 172
 ip address 10.172.1.1 255.255.255.0
!
interface GigabitEthernet0/1.173
 encapsulation dot1Q 173
 ip address 10.173.1.1 255.255.255.0
!
interface GigabitEthernet0/2
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface Serial0/0/0:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 isdn outgoing display-ie
!
interface SM1/0
 description Internal switch interface connected to Service Module
 ip address 10.174.1.10 255.255.255.252
 service-module ip address 10.174.1.9 255.255.255.252
 !Application: CUE Running on SM
 service-module ip default-gateway 10.174.1.10
!
interface SM1/1
 description Internal switch interface connected to Service Module
 no ip address
!
interface Vlan1
 no ip address
!
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:GUI
!
ip route 0.0.0.0 0.0.0.0 10.174.1.1
ip tacacs source-interface GigabitEthernet0/0
!


ip dhcp pool Voice
 network 10.173.1.0 255.255.255.0
 domain-name BACD.com
 dns-server 172.29.10.72 172.29.10.73
 default-router 10.173.1.1
 option 150 ip 10.173.1.1
 lease 3
!
ip dhcp pool Data
 network 10.172.1.0 255.255.255.0
 domain-name BACD.com
 dns-server 172.29.10.72 172.29.10.73
 default-router 10.172.1.1
 lease 2

domain-name BACD.com
 dns-server 172.29.10.72 172.29.10.73
 default-router 10.173.1.1
 option 150 ip 10.173.1.1
 lease 3
!
ip dhcp pool Data
 network 10.172.1.0 255.255.255.0
 domain-name BACD.com
 dns-server 172.29.10.72 172.29.10.73
 default-router 10.172.1.1
 lease 2


voice service voip
 ip address trusted list
  ipv4 10.173.1.0
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 h323
  call start slow
 modem passthrough nse codec g711ulaw
 sip
  registrar server

voice iec syslog
voice hunt-group 10 parallel
 final 1003
 list 1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1017,1018,1019,1020,1021,1022,1023,1024,1025
 timeout 12
 pilot 5000

voice translation-rule 1
 rule 26 /^4067062162$/ /5000/
!
voice translation-rule 3
 rule 1 // // type any international plan any isdn
!
!
voice translation-profile INCOMING
 translate called 2
!
voice translation-profile INTL
 translate calling 1
 translate called 3
!
voice translation-profile OUTGOING
 translate calling 1
!
application
 service aa flash:app-b-acd-aa-3.0.0.2.tcl
  paramspace english index 1
  param number-of-hunt-grps 3
  param handoff-string aa
  param dial-by-extension-option 1
  paramspace english language en
  param max-time-vm-retry 2
  param aa-pilot 4067062162
  paramspace english location flash:
  param second-greeting-time 60
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 700
  param voice-mail 1234
  param service-name queue
 !
 service queue flash:app-b-acd-aa-3.0.0.2.tcl
  param aa-hunt3 5003
  param queue-len 15
  param aa-hunt1 5001
  param number-of-hunt-grps 3
  param aa-hunt2 5002
  param queue-manager-debugs 1
 !

dial-peer voice 1 pots
 translation-profile incoming INCOMING
 incoming called-number .
 direct-inward-dial
 port 0/0/0:23


dial-peer voice 4401 voip
 service aa
 destination-pattern 4067062162
 session target ipv4:10.1.173.1
 incoming called-number 4067062162
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
!
dial-peer voice 4402 voip
 service aa
 destination-pattern 4067062162
 session target ipv4:10.1.172.1
 incoming called-number 4067062162
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
!
dial-peer voice 16 pots
 service aa
 destination-pattern 4067062162
 direct-inward-dial
 port 0/0/0:23

ephone-hunt 1 sequential
 pilot 5001 secondary 4067062162
 list 1003, 1004
 timeout 2, 2
!
!
ephone-hunt 2 sequential
 pilot 5002 secondary 4067062162
 list 1005, 1007
 timeout 3, 3
!
!
ephone-hunt 3 sequential
 pilot 5003 secondary 4067062162
 list 1002, 1006, 1008, 1009, 1010, 1011, 1012
 timeout 6, 6, 6, 6, 6, 6, 6



I would be glad on your Positive support or clear explanation on what to make it works.
Thanks
Gadaze
DavgadazeAsked:
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DavgadazeConnect With a Mentor Author Commented:
Hello All,
Here is the solution;  
param aa-pilot 4067062162  & dial-peers 1 & 16  .
 The Provider use 5 digit for Incoming call number , which are "62162"
 Dial-peer 1 and Dial-peer 16 needs their incoming called-number corrected  
 


CORRECTION
==============

application
 service aa flash:app-b-acd-aa-3.0.0.2.tcl
  paramspace english index 1
  param number-of-hunt-grps 3
  param handoff-string aa
  param dial-by-extension-option 1
  paramspace english language en
  param max-time-vm-retry 2
  param aa-pilot 62162
  paramspace english location flash:
  param second-greeting-time 60
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 700
  param voice-mail 1234
  param service-name queue
 !
 service queue flash:app-b-acd-3.0.0.2.tcl
  param aa-hunt3 5003
  param queue-len 15
  param aa-hunt1 5001
  param number-of-hunt-grps 3
  param aa-hunt2 5002
  param queue-manager-debugs 1


dial-peer voice 1 pots
 translation-profile incoming INCOMING
 incoming called-number .%
 direct-inward-dial
 port 0/0/0:23

dial-peer voice 16 pots
 service aa
 incoming called-number 62162
 direct-inward-dial
 port 0/0/0:23

All the Best
0
 
greg wardSystems EngineerCommented:
interface Embedded-Service-Engine0/0
 no ip address
 shutdown


try this
conf t
interface Embedded-Service-Engine0/0
no shut
0
 
DavgadazeAuthor Commented:
Thanks,
 That did not help , I realised that Tcl scripts name in both AA  & Queue  are the same.
"service queue flash:app-b-acd-aa-3.0.0.2.tcl"
I will work on this and get back to you

cheers
0
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greg wardSystems EngineerCommented:
can you paste back a show flash please
0
 
DavgadazeAuthor Commented:
SOLUTION
==============

application
 service aa flash:app-b-acd-aa-3.0.0.2.tcl
  paramspace english index 1
  param number-of-hunt-grps 3
  param handoff-string aa
  param dial-by-extension-option 1
  paramspace english language en
  param max-time-vm-retry 2
  param aa-pilot 62162
  paramspace english location flash:
  param second-greeting-time 60
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 700
  param voice-mail 1234
  param service-name queue
 !
 service queue flash:app-b-acd-3.0.0.2.tcl
  param aa-hunt3 5003
  param queue-len 15
  param aa-hunt1 5001
  param number-of-hunt-grps 3
  param aa-hunt2 5002
  param queue-manager-debugs 1


dial-peer voice 1 pots
 translation-profile incoming INCOMING
 incoming called-number .%
 direct-inward-dial
 port 0/0/0:23

dial-peer voice 16 pots
 service aa
 incoming called-number 62162
 direct-inward-dial
 port 0/0/0:23
0
 
DavgadazeAuthor Commented:
Well explained already in Solution
0
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