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Outlook 2010 - Cannot Search Shared Contacts

Posted on 2012-04-10
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Last Modified: 2012-06-27
We have recently upgraded from Office 2003 to Office 2010. As a result of the upgrade we are no longer able in Outlook 2010 to search in Shared Contacts as we did in Outlook 2003. When opening a Shared Contact list and putting in a search term the search defaults to 'My Contacts'. This behavior is typical with the 100 installs we have.

How can we search 'Shared Contacts'? Adding the Shared Conatct users profile to Outlook is not an option.
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Question by:fmauri
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Expert Comment

by:ven16
ID: 37828397
have you migrate your public folders from 2003 to 2010. otherwise youhave to create seperate shared contact list.
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Author Comment

by:fmauri
ID: 37828446
Have not yet migrated all the public folders. Still have a few user mailboxes to move.

The Shared Contact lists are user contacts that the user has assigned delegate rights to, not a shared contact list in Public Folders.
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Expert Comment

by:tomdotcom
ID: 37899558
We are having a similar problem with users on Outlook 2010. Logging in the same account onto a computer with Office 2007 works fine, however.

When we search the share user's contacts folder it simply displays no results.
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Accepted Solution

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fmauri earned 0 total points
ID: 37902909
The resolution for the issue is below.

In Outlook select FileOptionsSearch > Change the selection for “Include results only from:” Default is All folders, Change selection to Current folder
You will still have the ability to edit the Scope of the search using Search Tools
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Author Closing Comment

by:fmauri
ID: 37918437
I did not receive any comments on the issue.
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