vulture71
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Outlook shuts down whenever I attempt to reply to a message
Outlook shuts down whenever I attempt to reply to a message. How do I resolve?
This is on Outlook 2010 running XP Pro SP3 and a hosted email provider.
This is on Outlook 2010 running XP Pro SP3 and a hosted email provider.
Try running outlook in safe mode and see if it is still an issue. This will tell you if there is an add-in that is causing it.
Windows Key + R for the run line
outlook /safe
Windows Key + R for the run line
outlook /safe
ASKER
How do I do this on a Outlook 2003 machine. I was told it was 2010, but it's 2003.
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2003 should be the same. Try 'outlook.exe /safe' if 'outlook /safe' doesn't work. It shouldn't make a difference though. Leave off the single quotes!
2. Try to reply to an email and check if that works.
3. If Outlook /safe works try to disable the add-ins by clicking on File->options->Add-ins.
4. Click go on COM-Add-ins.
5. Clear the check box for all add-ins.