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You must initialize the disk before Logical Disk Manager can access it

Posted on 2012-04-10
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Last Modified: 2012-08-18
had a external USB hard disk under disk management showing not initialize.. you must initialzie the disk before logical disk manager can access it.
 
tried out the steps from this link ...http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/2b069948-82e9-49ef-bbb7-e44ec7bfebdb/

after trying to remove all the usb drivers. the hard disk LED lights shows its connected but the drive was not shown up anymore under disk management.
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Question by:grnow
20 Comments
 
LVL 21

Expert Comment

by:motnahp00
ID: 37828550
Try using diskpart.

diskpart
list disk
select disk #
clean
create partition primary
format fs=ntfs quick label="THUMB DRIVE"
assign letter Y:
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LVL 34

Expert Comment

by:Shreedhar Ette
ID: 37828561
1) Plug in and turn on the external USB hard drive
2) Click Start button
3) Right click on Computer
4) Left click on Properties
5) Click on Device Manager
6) Expand the USB list
7) Find the device
8) Right click - Uninstall
9) Turn off the external USB hard drive
10) Turn back on the external USB hard drive and let it find and install the driver
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LVL 5

Expert Comment

by:Carlisle_Agent
ID: 37828600
By: "after trying to remove all the usb drivers. the hard disk LED lights shows its connected but the drive was not shown up anymore under disk management." do you mean you uninstalled the USB controller?
Does anything show up under the "unknown devices" tab? Its a yellow symbol with a question mark on it.
Is it the same cable that came with the external HD? If its not, might be a power cable just for USB. Needs to be a data/power cable.
Same thing happens to a smart phone when you connect it to a computer to use it as an external HD.
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LVL 46

Expert Comment

by:noxcho
ID: 37831377
Is this USB drive a double Y type USB cable connected drive? In other words does it have power cable as well as data cable? When the USB drive gets not enough power then you can see the problems like yours.
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Author Comment

by:grnow
ID: 37833270
this is USB drive connected using only data cable. yes, had tried to reinstall the usb controllers drivers

shreedhar, had tried to uninstall the usb device from device managers, after which when tries to find the device again, it gives the error, device driver software not successfully installed, USB mass storage device failed and show exclamation mark. the external hard disk is a IDE

motnahp00, your method is to try to reformat the disk? would like to retrieve the data if possible.
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Author Comment

by:grnow
ID: 37833316
the driver exclamation mark is gone if i plug the device to a USB2.0 port. earlier the error occurs if plug to a USB3.0 port. now USB mass storage device is shown up under device manager but i can't see the drive under disk management.
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Expert Comment

by:noxcho
ID: 37833348
Does your drive have the power cable input?
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Author Comment

by:grnow
ID: 37837515
noxcho, the casing comes with a 5VDC connector.. but i don't have those power cables to test it, normally connected with just the data cable.. will try to test out with another casing.
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LVL 46

Expert Comment

by:noxcho
ID: 37837537
The best test is take the drive out of the case (if it can be open easily) and connect the drive directly to free SATA port in your desktop. This way you will narrow the problem to its bottle neck. Either HDD is faulty or the case is the problem.
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Author Comment

by:grnow
ID: 37906004
will get back again after testing with another casing
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Author Comment

by:grnow
ID: 37924770
changing to anothe casing also can't detect. another hard disk using the old casing no problem in detecting. seems like its the original hard disk that is not detecting.
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LVL 46

Expert Comment

by:noxcho
ID: 37926029
What about connecting the drive directly to motherboard sata port?
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Author Comment

by:grnow
ID: 37938184
noxcho, you mean to put the hard disk back to the laptop? don't tink the hard disk is bootable, contains only data.
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LVL 46

Expert Comment

by:noxcho
ID: 37940353
No. As far as I know this is external USB drive. And if you have PC (not laptop) then it would be nice to connect this HDD from USB enclosure directly to PC mainboard using one of the free SATA connectors. And then try to initialize it or data recovery. This way you can see if the problem is in HDD itself or the USB enclosure.
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Author Comment

by:grnow
ID: 38011874
noxcho, this is a 2.5" hard disk. can't test it by connecting it to another sata port.
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Expert Comment

by:noxcho
ID: 38011908
2.5 Inch drives do have actually SATA interface. And you can connect them to the same SATA cable that you connect the normal 3.5" drive.
Or is your drive with IDE interface?
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Author Comment

by:grnow
ID: 38116891
sorry for late reply.. mine is with IDE interface..
0
 
LVL 46

Expert Comment

by:noxcho
ID: 38117189
Normally motherboards have IDE connectors if the mobo is not completely new. Check yours - maybe you have IDE cable as well.
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Accepted Solution

by:
grnow earned 0 total points
ID: 38174339
sorry late reply. my cpu does not have iDE connector.. had tried connecting it other cases that work with other IDE hard disks but can't work. will close the question
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Author Closing Comment

by:grnow
ID: 38307499
not sure why but the suggestions tried did not resolve the issue
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