Yahoo Messenger Freezes computer
Posted on 2012-04-10
I have users on yahoo IM 8.10.421, in a domain. All work with no problem except for ONE user. PC locks up a few times per week but ALWAYS on THURSDAY at around 10 am.
I have tried, Malware Scan, Reg Scan-Optimizer, new profile, new PC, re-installing Yahoo, nothing seems to work.
Please, what ever direction you help point me to will be a great help.
Faulting application name: YahooMessenger.exe, version: 126.96.36.1991, time stamp: 0x46d76392
Faulting module name: MSVCR71.dll, version: 7.10.3052.4, time stamp: 0x3e561eac
Exception code: 0xc0000005
Fault offset: 0x00011e30
Faulting process id: 0x478
Faulting application start time: 0x01ccf20d4c77ef7d
Faulting application path: C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
Faulting module path: C:\Program Files (x86)\Yahoo!\Messenger\MSVCR71.dll
Report Id: 2bda453b-5e28-11e1-88eb-78acc0b37732