Solved

Access issue

Posted on 2012-04-10
5
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Last Modified: 2012-04-11
I have an issue with Microsoft Access.
From time to time I get an error message when I try to open a Database that is located in one of the servers in the company. The issue does not happen all the time, but when it does, it happens around the same time. Also the issue occurs only with Access and nothing else. When I open the database I get an error that says " The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details ". I read in a few forums that re-installing Office will fix that and it does, but then the issue happens again. I have done some testing, and it seems that it happens once a month, but this time it happens within 2 weeks of the instance before.

Is there something else that I can do to fix the issue. I just dont want to unistall and reinstall Microsoft Office once a month.
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Question by:Luis_Romero
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5 Comments
 
LVL 21
ID: 37829253
Sounds like registry issues.

What version of Access?

Do you have multiple versions of Access installed?

have you tried running the Office repair instead of reinstalling?

Also you could try using Windows restore point?
0
 

Author Comment

by:Luis_Romero
ID: 37829283
There is only 1 version of Access and it's 2010. When I tried the Office repair the issue still occurs.
0
 
LVL 21
ID: 37829981
Sounds like something may be happening the registry.  

What anti-virus are you running? Have you done a full system scan for viruses and infections lately?

Might try a system restore point next time.
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LVL 45

Accepted Solution

by:
Jackie Man earned 500 total points
ID: 37831480
Have you read the link below?

http://support.microsoft.com/kb/2525435
0
 

Author Closing Comment

by:Luis_Romero
ID: 37832289
After following this steps that issue was resolve.
Thanks a lot
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