writeprotected excel documents

When my users open excel documents from the servers share they recive a messege that this doucumnet is opened by a other user you can oen this document in read mode.
You can also notify user about this.

When notifying the user is pressed it takes about 10 seconds the the document i read and write.

The problem is that there is no other user who has this document opened.
I belive that this started when we started to use Office 2010.

Can anyone help me with this problem ? Why do users get this messeges ?
cfajiluAsked:
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TPCMCommented:
Hi cfajilu

You might want to try removing the 'share' permissions from the spreadsheet in question or the containing folder and then re-applying the share permissions.

Please let me know how you get on.

Regards

TPCM
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PeppermintCommented:
I had the same problem.  A simple fix that may or maynot be practical is to rename the file and copy to a different directory.  This worked.  

In some cases, we had to install a Microsoft Office Hotfix.
Below is more information on doing that as well as some general information on file locking\unlocking.

http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2011/05/02/file-is-locked-for-editing-by-another-user.aspx

Hope this helps.
Pep
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