Citrix -> Fat Client -> embedded crystal report
We're getting complaints that reports in our production environment are taking 10 to 15 minutes to complete regardless of the number of runs.
RDP -> Fat Client -> Embedded Crystal Report
When we run this in QA (local, on a server, but no citrix) same report with similiar data takes a few seconds.
Unfortunately being a developer I don't have access to production or inside knowledge about the citrix environment (handled by another team).
I'm looking for documentation that says this is expected behavior or a list of possible fixes that can be implemented to speed up production. Has anyone seen anything ilke this before or anything I can provide up the ladder to get this resolved?