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VM windows server 2003 machine - could not start due to an error in the software

We have a server 2003 VM which we have restored from backup using PHD Virtual.

The VM has been restored but when we try and boot into windows the following message is displayed:
"Windows could not start due to an error in the software. Please report this problem as: load needed DLLs for kernel. Please contact your support person to report this problem."

I am able to attach the virtual disks to another VM and browse the disk with no issues. This just looks like windows does not want to boot for some reason!

Any ideas?
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Higalv
Asked:
Higalv
1 Solution
 
AnuroopsunddCommented:
yes, seems windows has crashed.. you can repair windows by using the CD or iso .. and during installation choose repair windows..
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HigalvAuthor Commented:
When I boot the VM from the windows server 2003 ISO it says that it can;t find any hand disk drives installed.

There are drives installed and as I said I can access the data from these drives if I attach the disk to another VM.

Not sure what else to try here....
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Kruno DžoićSystem EngineerCommented:
To resolve this problem, use one of the following methods:
Expand and copy the correct Hal.dll and Ntoskrnl.exe files from the Windows Server 2003 SP1 CD to the Windows Server 2003-based computer before you restore the backup.

Use the Setup.log file to determine the correct Hal.dll and Ntoskrnl.exe files to replace. The Setup.log file is located in the C:\Windows\Repair folder. There are different Hal and Ntoskrnl files that can be used, depending on the system type. The Setup.log file shows which files are installed on that specific system.
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TazDevil1674Commented:
Something you should check.  When you restored it, did you restore the config file too?  Ensure that the OS Type is set correctly - If its set to another OS (Linix/DOS etc) it usually stops the VM Booting within the VM environment

This can be checked in the VI Client...
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
It seems like the Storage Controller in the Virtual Machine has not been configured correctly.
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