Office 365 email metrics (response time, emails unanswered, etc)
Posted on 2012-04-11
Does anyone know of any way to get average response times (I mean the time between when an email is received to when it is replied to), numbers of emails unanswered at the end of a day, email received per day (per inbox), etc, for Office 365?
I don't think these stats are readily available, but can reports be scripted that would show these numbers? Or is there a bolt-on solution? Surprisingly difficult to find something that fits the bill...