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IE opens first PDF file everytime

Posted on 2012-04-11
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Last Modified: 2012-04-11
I am having a problem with one of my computers. This process works correctly one other machines so I know it isn't the website and is only this one computer. On a website that allows me to view invoices in PDF format, you click a link and it pops up a new window with the PDF file being viewed (which is the invoice). When you click the first one of the day, it works properly. Any that you click after that, it doesn't matter, it opens that first one back up everytime. I have tried downgrading from IE9 to IE8, tried uninstalling and reinstalling Adobe Acrobat 10, tried using Foxit Reader instead of Adobe, and nothing appears to work. I have also deleted all files in the user and system TEMP folders. I also went to the internet options and reset IE to defaults, cleared history, temp. internet files, etc. Nothing appears to work. I also tried upgrading back to IE9 and installed Windows 7 Service Pack 1 (SP1 wasn't installed before). The machine is running Win 7 Pro w/ SP1 now.

I have had a similar problem with Outlook 2007 before opening PDF attachments because the Outlook temp folder was full of the same filename so I clear that temp folder and it works properly. Not sure if that has anything to do with this or not but just throwing it out there to be as complete as possible.

Thanks for any ideas/help.
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Question by:SE-Pneumatic
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kamalranjan earned 500 total points
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Hi,

Please check for the Internet Settings for Temporary Internet Files in your IE. That should be either set to Automatically or Everytime i visit the webpage so that you get the refreshed copy always.

Kamal
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by:SE-Pneumatic
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It is amazing how it is the simple things that get overlooked. Thanks for the quick response. That solved the problem.
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