roma_vt
asked on
CRM 2011 Incoming email problem
I have a On-Premises CRM 2011 server with e-mail router on it. Email router is configured to connect to our Exchange 2010 server.
In incoming profile I specified EWS URL.
URL of EWS is https://crm-test2.crmtest.local/EWS/Exchange.asmx and I can browse this URL under every user normally.
Access Credentials is set to "User specified".
And when I'm trying to test access through E-mail router configuration manager it says:
Incoming Status: Failure - The request failed with HTTP status 403: Forbidden.
Outgoing Status: Succeeded
What can be the problem?
In incoming profile I specified EWS URL.
URL of EWS is https://crm-test2.crmtest.local/EWS/Exchange.asmx and I can browse this URL under every user normally.
Access Credentials is set to "User specified".
And when I'm trying to test access through E-mail router configuration manager it says:
Incoming Status: Failure - The request failed with HTTP status 403: Forbidden.
Outgoing Status: Succeeded
What can be the problem?
How are you specifying the user account? user@domain or domain\user
ASKER
domain\user
Hmm, that is the correct way.
Are you using a trusted certificate?
Are you using a trusted certificate?
ASKER
yes at first there was a problem with certificate, because it is self-signed. But I have added it to Trusted Root Authorities, and there is no more warning if I go there through IE
Did you add it to the Trusted Root Certification Authorities for your user account or the computer account?
I think you should add it to the computer account otherwise the account under which the E-mail Router runs will encounter an untrusted certificate.
I think you should add it to the computer account otherwise the account under which the E-mail Router runs will encounter an untrusted certificate.
ASKER
Yes, I have added it under computer account
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ASKER
I have found solution by myself