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Remote Desktop Easy Print stopped working.

Posted on 2012-04-11
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Last Modified: 2012-06-27
We had RDP setup to run a program and be able to print from it on their local printers. All was working fine for TWO years and now it suddenly does not work.

We tried reinstalling print drivers, microsoft.net, re-setup the RDP, etc.. and we are tapped out. Something seems to have happen on the server, but not sure what to look for.
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Question by:jmahlmann
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7 Comments
 
LVL 2

Assisted Solution

by:SE-Pneumatic
SE-Pneumatic earned 500 total points
ID: 37832851
Check for any updates (Windows Updates, etc.) that may have happened to the Easy Print portion as well as printer drivers that may have updated. One driver malfunction can cause the entire service to go on the fritz. This Easy print feature is made out to be glorious in the release of Server 2008 compared to previous versions but can be very picky.

Also, have any printers been added or changed? As mentioned above, a single different driver can cause the whole system to go down.
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Accepted Solution

by:
jmahlmann earned 0 total points
ID: 37886592
Figured out easy print. A recent windows server updated changed the permissions on windows\system32\spool\printers. Properties, security and added "everyone" with full permissions.
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Author Comment

by:jmahlmann
ID: 37886636
I've requested that this question be closed as follows:

Accepted answer: 0 points for jmahlmann's comment #37886592

for the following reason:

I figured it out. Did not get an answer that worked.
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LVL 2

Expert Comment

by:SE-Pneumatic
ID: 37886637
My post said to check for any Windows Updates that may have happened... The author comment said "A recent windows server updated changed the permissions" which means my response was correct and showed them where to look. Should I at least get partial credit for pointing them in the right direction?
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