danszklut
asked on
Exchange Free/Busy, Out of office
Hello,
We have recently installed a new Exchange 2010 environment in a Data Center for a customer. This is not a migration or an upgrade, it is a clean install. We have two Exchange servers behind a Barracuda load balancer. All users connect via RPC over HTTPS. Everything is working correctly except that Free/Busy information does not display in Outlook (Your server location could not be determined. Contact your administrator.) and Automatic Replies cannot be set from Outlook (Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.)
I know this is usually an issue with AutoDiscover but I made these changes to correct that:
Get-AutodiscoverVirtualDir ectory | Set-AutodiscoverVirtualDir ectory –InternalUrl “https://mail.domain.com/Autodiscover/Autodiscover.xml”
Get-ClientAccessServer | Set-ClientAccessServer –AutodiscoverServiceIntern alUri “https://mail.domain.com/Autodiscover/Autodiscover.xml”
Get-WebservicesVirtualDire ctory | Set-WebservicesVirtualDire ctory –InternalUrl “https://mail.domain.com/Ews/Exchange.asmx”
Get-OabVirtualDirectory | Set-OabVirtualDirectory –InternalUrl “https://mail.domain.com/Oab”
Get-OwaVirtualDirectory | Set-OwaVirtualDirectory –InternalUrl “https://mail.domain.com/Owa”
Get-EcpVirtualDirectory | Set-EcpVirtualDirectory –InternalUrl “https://mail.domain.com/Ecp”
Get-ActiveSyncVirtualDirec tory -Server $CASserver | Set-ActiveSyncVirtualDirec tory -InternalUrl “https://mail.domain.com/Microsoft-Server-ActiveSync"
Set the External URLs.
Get-AutodiscoverVirtualDir ectory | Set-AutodiscoverVirtualDir ectory –ExternalUrl “https://mail.domain.com/Autodiscover/Autodiscover.xml”
Get-webservicesVirtualDire ctory | Set-webservicesVirtualDire ctory –ExternalUrl “https://mail.domain.com/Ews/Exchange.asmx”
Get-OabVirtualDirectory | Set-OabVirtualDirectory –ExternalUrl “https://mail.domain.com/Oab”
Get-OwaVirtualDirectory | Set-OwaVirtualDirectory –ExternalUrl “https://mail.domain.com/Owa”
Get-EcpVirtualDirectory | Set-EcpVirtualDirectory –ExternalUrl “https://mail.domain.com/Ecp”
Get-ActiveSyncVirtualDirec tory | Set-ActiveSyncVirtualDirec tory -ExternalUrl “https://mail.domain.com/Microsoft-Server-ActiveSync”
It was not a single name Cert but we did not include Autodiscover.domain.com in the 5 name so I switched everything to Mail.domain.com but we are still getting the same issues. I have also tried numerous fixes from this post.
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html
The only other configuration that I think might be a problem is with the Load Balancer but I haven't had luck working with Barracuda to diagnose.
Any information on how to proceed would be greatly appreciated.
Thank you,
Dan
We have recently installed a new Exchange 2010 environment in a Data Center for a customer. This is not a migration or an upgrade, it is a clean install. We have two Exchange servers behind a Barracuda load balancer. All users connect via RPC over HTTPS. Everything is working correctly except that Free/Busy information does not display in Outlook (Your server location could not be determined. Contact your administrator.) and Automatic Replies cannot be set from Outlook (Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.)
I know this is usually an issue with AutoDiscover but I made these changes to correct that:
Get-AutodiscoverVirtualDir
Get-ClientAccessServer | Set-ClientAccessServer –AutodiscoverServiceIntern
Get-WebservicesVirtualDire
Get-OabVirtualDirectory | Set-OabVirtualDirectory –InternalUrl “https://mail.domain.com/Oab”
Get-OwaVirtualDirectory | Set-OwaVirtualDirectory –InternalUrl “https://mail.domain.com/Owa”
Get-EcpVirtualDirectory | Set-EcpVirtualDirectory –InternalUrl “https://mail.domain.com/Ecp”
Get-ActiveSyncVirtualDirec
Set the External URLs.
Get-AutodiscoverVirtualDir
Get-webservicesVirtualDire
Get-OabVirtualDirectory | Set-OabVirtualDirectory –ExternalUrl “https://mail.domain.com/Oab”
Get-OwaVirtualDirectory | Set-OwaVirtualDirectory –ExternalUrl “https://mail.domain.com/Owa”
Get-EcpVirtualDirectory | Set-EcpVirtualDirectory –ExternalUrl “https://mail.domain.com/Ecp”
Get-ActiveSyncVirtualDirec
It was not a single name Cert but we did not include Autodiscover.domain.com in the 5 name so I switched everything to Mail.domain.com but we are still getting the same issues. I have also tried numerous fixes from this post.
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html
The only other configuration that I think might be a problem is with the Load Balancer but I haven't had luck working with Barracuda to diagnose.
Any information on how to proceed would be greatly appreciated.
Thank you,
Dan
To eliminate the load balancer as a problem maybe you could just bypass it temporarily.
ASKER
We are now bypassing the Load Balancer and there is no difference. I guess we can safely assume that it is not the issue.
Thanks,
Dan
Thanks,
Dan
ASKER
Hi doublestick,
I have tried both methods to no avail. I ran the Microsoft Remote Configuration Analyzer tool and I am attaching the output. I don't know if that will help any.
Thanks,
Dan
RCAnalyser.JPG
I have tried both methods to no avail. I ran the Microsoft Remote Configuration Analyzer tool and I am attaching the output. I don't know if that will help any.
Thanks,
Dan
RCAnalyser.JPG
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ASKER
The issue was resolved by applying the fix I listed in my comment