Solved

Exchange server sending but not receiving

Posted on 2012-04-11
7
852 Views
Last Modified: 2012-04-17
Newbie to Exchange server! Last night got the update security patch on my server, it rebooted, everything is fine except I cannot receive emails. I can send no problem. I check to see if the SMTP service is running and it shows it is. I do not have any ports blocked I do think. Any ideas?
0
Comment
Question by:jeffmeverett
7 Comments
 
LVL 8

Accepted Solution

by:
X-treem earned 167 total points
ID: 37833531
telnet from another host (or your pc) to the server on port 25
helo
mail from:you@domain.com
rcpt to:destination@localdomain.com
data
test
.

see if the mail gets through
0
 

Author Comment

by:jeffmeverett
ID: 37833589
I am not sure how to do this. I honestly have not done a telnet since my unix days years ago. Any help is really appreciated! Thanks!
0
 
LVL 8

Assisted Solution

by:didnthaveaname
didnthaveaname earned 167 total points
ID: 37833819
X-treem's test is a good place to start.  To telnet to a remote host click start --> run type cmd then hit enter

Once at a command prompt type:

"telnet hostname 25"

Once you see the banner for your exchange server enter the commands like X-treem suggested.

If you are running windows 7 or vista you will need to enable the telnet client.  Here are instructions for that:

http://technet.microsoft.com/en-us/library/cc771275(v=ws.10).aspx
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 
LVL 7

Assisted Solution

by:Jarred Power
Jarred Power earned 166 total points
ID: 37834444
Are you able to receive e-mail from internal users?  Check the receive connectors status and settings.  (under server config - hub transport).   What version of exchange are you running?
0
 
LVL 9

Expert Comment

by:ash007
ID: 37836524
Yes check receive connectors settings from EMC
0
 

Author Comment

by:jeffmeverett
ID: 37852124
Sorry for the delayed response, my dog of 11 years passed away I had to take care of that.

I checked the connectors but I do not know what it is I am exactly looking for. The telnet session showed no problems. I am able to send out no problem from the Exchange server 2010 and Outlook port25. I am unable to receive from Outlook. I am unable to send email from my SQL database now as well.  Is this an authentication issue maybe needing port 587 to relay? I am lost, my developer is stumped, exchange guys, its boogling our minds.

What should I be looking for in the send/receive connectors? Help needed please! Calling all EXPERTS!
These are some of the errors I get in the Windows Event viewer.

Log Name:      Application
Source:        MSExchange Configuration Cmdlet - Management Shell
Date:          4/16/2012 2:44:12 PM
Event ID:      23
Task Category: RBAC
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXXXXXXX.com
Description:
(Process w3wp.exe, PID 6324) "RBAC authorization is unavailable due to application exception System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
  at System.Security.Principal.SecurityIdentifier.Translate(IdentityReferenceCollection sourceSids, Type targetType, Boolean forceSuccess)
  at System.Security.Principal.SecurityIdentifier.Translate(Type targetType)
  at System.Security.Principal.WindowsIdentity.GetName()
  at System.Security.Principal.WindowsIdentity.get_Name()
  at Microsoft.Exchange.Configuration.Authorization.ExchangeAuthorizationPlugin.TryFindUserByWsManSenderDetails(WsManSenderDetails wsManSenderDetails, ADRawEntry& userEntry)
  at Microsoft.Exchange.Configuration.Authorization.ExchangeAuthorizationPlugin.AuthorizeUser(IntPtr senderDetails, String& redirectURL)."
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="MSExchange Configuration Cmdlet - Management Shell" />
   <EventID Qualifiers="49152">23</EventID>
   <Level>2</Level>
   <Task>2</Task>
   <Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-16T18:44:12.000Z" />
   <EventRecordID>5435642</EventRecordID>
   <Channel>Application</Channel>
   <Computer>XXXXXXXXXXXXXXXXXXX</Computer>
   <Security />
 </System>
 <EventData>
   <Data>w3wp.exe</Data>
   <Data>6324</Data>
   <Data>System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
  at System.Security.Principal.SecurityIdentifier.Translate(IdentityReferenceCollection sourceSids, Type targetType, Boolean forceSuccess)
  at System.Security.Principal.SecurityIdentifier.Translate(Type targetType)
  at System.Security.Principal.WindowsIdentity.GetName()
  at System.Security.Principal.WindowsIdentity.get_Name()
  at Microsoft.Exchange.Configuration.Authorization.ExchangeAuthorizationPlugin.TryFindUserByWsManSenderDetails(WsManSenderDetails wsManSenderDetails, ADRawEntry&amp; userEntry)
  at Microsoft.Exchange.Configuration.Authorization.ExchangeAuthorizationPlugin.AuthorizeUser(IntPtr senderDetails, String&amp; redirectURL)</Data>
 </EventData>
</Event>
0
 

Author Closing Comment

by:jeffmeverett
ID: 37855818
Turns out it was a 'state 14' error. That could mean a mess of things. without the suggestion I may not have gotten to the bottom of the issue. I have abandon the Exchange server for another solution using form mail.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Suggested Solutions

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now