troubleshooting Question

Smart Card Popup in Outlook 2010

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dohrmannFlag for United States of America asked on
14 Comments1 Solution11090 ViewsLast Modified:
Hi -
A curious issue has arisen, and I cannot find anything on the subject. We have a few users that just started receiving a popup in Outlook Professional 2010 SP1 that says "Windows Security  Microsoft Outlook   Connecting to ""  INSERT A SMART CARD. We do not use Smart Cards and we have not made any changes to the Exchange 2010 server. I cannot find anything to point me in the right direction.

From time to time, it also asks for a password again, but the user never actually needs to key it in. I've tried re-naming the folder in the c:\Users\username\AppData\Roaming\Protect folder. Same results.

Does anyone have any advice?

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