I have a user outside of our LAN, he's in CA we are in TX. He has Outlook 2007 our Exchange server is 2003.
Recently, when he started opening his email client, it says disconnected on the bottom right hand corner.
One of the things I did to troubleshoot was, I deleted his profile and added him back. I manually entered our mail server name (mail.yourdomain.com) and his username and it looked like it accepted it.
When I went to open outlook, I got the following error:
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Bottom line is that Outlook won't even open. Did I miss a step somewhere?
Please help. THANKS!