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Could not save the list changes to the server-Fab 40

Posted on 2012-04-11
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Last Modified: 2012-08-13
I have a new install of SharePoint 2010 running.  I have imported one of the Fab 40 templates (HelpDesk).

1) When I try to create a new form (by clicking the "New" button), I get the error below.

2) Also, when I open the "NewForm" document that is there and try to insert a custom list in place of the default list, nothing happens.

3) I have tried emptying recycle bin, messed with the alternate mappings, and many other suggestions I've seen around the net.  I can create new lists and manipulate them.  I made a list template, deleted the original list, and restored it.  Same problem!  Does this have to do with this list or template?  Sure seems like it.

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Question by:IntercareSupport
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4 Comments
 
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Accepted Solution

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QPR earned 2000 total points
ID: 37835490
The fab 40 aren't supported in 2010.
I found out the hard way as I upgraded to 2010 from 2007 and the fab 40 have caused me headaches ever since.
We still use the help desk (template) site but the "add to knowledge base" feature does not work.
Personally i would abandon it if I were you and look to create your own. Once you pull it apart it's little more than lists/views/data webparts so it shouldn't bee too much of an effort.

That said, when you say create a new form? You want to replace the out of the box "add new item" form with your own?
This may land you further into the maze.
There are code "bits" behind this site that may get very confused with new forms, especially on an unsupported platform. The knowledge base event handler is one that springs to mind.
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LVL 29

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by:QPR
ID: 37835507
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Author Comment

by:IntercareSupport
ID: 37837636
Thanks-I'm using the solution from TechSolutions.
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Author Closing Comment

by:IntercareSupport
ID: 37837664
Well, on the issue of getting past my problem, I came up with a workaround.  I dropped the "Service Requests" list, and recreated it manually with the same columns/names.  This solved it.

Your suggestion to abandon this approach is possibly what I'll end up doing, or just recreate my own versions of this template.

Regardless, I will continue on with your voice in my head to turn back as I go over the falls.  Thanks!
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