Solved

Email going into recipients' spam folders

Posted on 2012-04-11
1
532 Views
Last Modified: 2012-04-13
Within the past 3 weeks, one of my users has been told 3 times, that his email message turned-up in the spam folder. I'd like to take steps to rectify this. Any ideas/suggestions would be very helpful.
0
Comment
Question by:bobox00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 1

Accepted Solution

by:
CorpTechLLC earned 500 total points
ID: 37834292
what are the recipients using for mail client? outlook im assuming?  what version?  

If its outlook 2007/2010, they can right click on that "junk" message, and select the junk menu, and choose to never block, or not mark as spam.  It will then make a rule that will prevent any mail from that specific senders address, from ending up in the spam box of their mail client.  try that 1st, and let us know if it worked out or not.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This story has been written with permission from the scammed victim, a valued client of mine – identity protected by request.
Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question