Solved

Dynamics CRM 2011 - Workflow to Remove Email Attachments

Posted on 2012-04-11
2
1,495 Views
Last Modified: 2012-04-26
Our users track alot of email with CRM. When we look at a closed email activity, we always see image001.jpg, image002.jpg, image003.jpg. These images are from our company email signature..

I was hoping to build a workflow that runs and deletes attachments titles "image001.jpg"...etc. I am unable to find the Email Attachments entity option when building a workflow...

What am I missing?

Thanks!
0
Comment
Question by:LeviDaily
2 Comments
 
LVL 29

Assisted Solution

by:Feridun Kadir
Feridun Kadir earned 250 total points
ID: 37835177
I don't think you can use workflow to delete records - not in an out-of-the-box installation. I suspect you will have to resort to coding a custom workflow activity to do this or a complete separate application.
0
 
LVL 27

Accepted Solution

by:
Chinmay Patel earned 250 total points
ID: 37835892
As feridun suggested you can't do it without a custom workflow activity. Also I would recommned not to use a workflow here if volume of data [number of emails here] is very large. A standalone command line/Win/WPF application should give you wonderful results. Also you could consider writing a Plugin rather than a custom WF activity here.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Dynamics GP Multicurrency Triangulation 3 168
MS Dynamic CRM online Queries 1 96
Microsoft Dynamics GP: "Switch To, Retry" on Opening Excel Attachments 1 149
Crm iframe 6 97
On Sep 22nd 2014 Microsoft released Update Rollup 1 for Microsoft Dynamics CRM 2013 Service Pack 1 and back in July Update Rollup 3 was released.  So we now have:   Update Rollup 1Update Rollup 2Update Rollup 3Service Pack 1Update Rollup 1 for S…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question