Solved

Dynamics CRM 2011 - Workflow to Remove Email Attachments

Posted on 2012-04-11
2
1,468 Views
Last Modified: 2012-04-26
Our users track alot of email with CRM. When we look at a closed email activity, we always see image001.jpg, image002.jpg, image003.jpg. These images are from our company email signature..

I was hoping to build a workflow that runs and deletes attachments titles "image001.jpg"...etc. I am unable to find the Email Attachments entity option when building a workflow...

What am I missing?

Thanks!
0
Comment
Question by:LeviDaily
2 Comments
 
LVL 29

Assisted Solution

by:feridun
feridun earned 250 total points
Comment Utility
I don't think you can use workflow to delete records - not in an out-of-the-box installation. I suspect you will have to resort to coding a custom workflow activity to do this or a complete separate application.
0
 
LVL 27

Accepted Solution

by:
Chinmay Patel earned 250 total points
Comment Utility
As feridun suggested you can't do it without a custom workflow activity. Also I would recommned not to use a workflow here if volume of data [number of emails here] is very large. A standalone command line/Win/WPF application should give you wonderful results. Also you could consider writing a Plugin rather than a custom WF activity here.
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

This is a walkthrough guide I wrote whilst upgrading my on-premise MS Dynamics CRM 3.0 deployment to 4.0. This covers the actual installation of the product to a working level for my system, I ran into a lot of issues that the steps below fixed so h…
Automatically creating a Trello card using data from a Microsoft Dynamics CRM record turned out to be an easy project that yielded great results.  Here's how I did this for an internal team at General Code.
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now