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error when viewing website, only happening on one computer

Posted on 2012-04-11
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Last Modified: 2012-05-02
when navigating through a website on one particular computer, an error message pops up.  This error message does not appear on any other computers accessing the same website.  The error appears to be browser related.  The machine is running windows 7 pro, IE8 which was already installed on the pc.  I have tried uninstalling and reinstalling the browser, reinstalling .net framework, but issue persists.   Picture of error is attached.  Any help would be appreciated.
website-error.JPG
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Question by:birenshukla
6 Comments
 

Author Comment

by:birenshukla
ID: 37834789
picture of error message
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LVL 2

Expert Comment

by:Daftsod
ID: 37834835
Update your browser to IE 9 through windows update.
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LVL 23

Expert Comment

by:basicinstinct
ID: 37834864
that's a server side error so the problem isn't really on the client machine (though it may be sending some corrupt data this shouldn't create such a serious exception on the server).

i agree with daftsod - upgrade, IE8 is appalling. better yet go to chrome or firefox.

perhaps the other machines don't cause that error because they have something cached - try clearing the cache on one of the others then hit that server again. like most every feature in ie8 clearing the cache doesn't work properly. either:

1. use the developer tools to clear the cache (F12 > clear browser cache)
2. delete the "tempporary internet files" from the file system
3. clear the cache using fiddler
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Expert Comment

by:leovalk
ID: 37835157
As the others say or...
try this link, it will help with IE 8
http://support.microsoft.com/kb/923737/en-us
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Accepted Solution

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birenshukla earned 0 total points
ID: 37904430
Ended up having to re-install the OS to resolve this issue.
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Author Closing Comment

by:birenshukla
ID: 37918475
Only a complete re-install of the OS resolved the issue.
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