?
Solved

Windows 7 webcam not shown in Scanners and Cameras

Posted on 2012-04-11
2
Medium Priority
?
1,399 Views
Last Modified: 2012-04-11
I am trying to install a Logitech C270 webcam on a Windows 7 Home Premium 64-bit system.  I have used the latest download from Logitech and it basically installs correctly.  That is, it shows up in Device Manager under Imaging Devices with no errors and shows up under Devices in Devices and Printers and it works with Logitech's software.

The problem that I have is that programs cannot access it as a simple camera.  For example, if I run Microsoft Word 2003 and click on Insert, Picture, From Scanner or Camera it tells me that it is "Unable to connect to camera or scanner".

If I look in Scanners and Cameras, nothing is shown there.

I spoke with Logitech support and was told (after 20 minutes!) that the camera is a "webcam" and will not work as a "camera" in Windows 7 and that there are no cameras from Logitech that will do that.

My questions are:
1)  Is it correct that Logitech webcams are not supported as cameras in Win 7?
2)  Is there something I am missing about the installation here?
3)  Can anyone recommend a different camera/webcam ($20-40 preferred) that will work in this application?
0
Comment
Question by:CompProbSolv
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 11

Accepted Solution

by:
epichero22 earned 2000 total points
ID: 37835079
That's correct.  Windows 7 no longer supports webcams natively but certain programs, such as Live Messenger and Skype, will call upon and use the webcam inside the program.

I know that Logitech does make software to capture photos and videos using their hardware and it comes as an option when you install the driver.  I think that capturing a photo with the Logitech software and importing it into Word is your best bet to get the functionality out of it.
0
 
LVL 21

Author Comment

by:CompProbSolv
ID: 37835463
Thanks for the confirmation.  The particular (web-based) application that I really needed it to work on had an alternate method similar to your suggestion.  I use the Logitech software to capture an image, then use the application to import it from a specified folder.  Not as convenient as XP allowed, but it is workable.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question