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Outlook 2010 - Deleting Recurring Appts.

Have a situation where a user has access to another user's calendar.  User added a recurring appt and when she did this, it added a "ton" of appointments, past the end date.  She has tried unsuccessfully to go in and delete out the entire series.  It won't let her.  It says the appt. has already been deleted.  However, if you look in the user's calendar where the appts. were created to, they still show up.  I have access to the calendar myself and I cannot delete the series either.  Any thoughts?
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akdreaming
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akdreaming
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Raymond PengSystems EngineerCommented:
I've always used start > run > outlook.exe /cleanreminders to remove these.  Make sure Outlook is already closed.
There are a few more tips in the link below.

http://www.slipstick.com/outlook/calendar/delete-reminders-that-keep-returning/
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akdreamingAuthor Commented:
Should I be doing this on the calendar owner's PC or the PC of the user who created the appt. on behalf of the calendar owner.
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Raymond PengSystems EngineerCommented:
I would do it on both for good measure.  It doesn't hurt - it just simply deletes reminders from the past.  Start with the original user who created the appointments.
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akdreamingAuthor Commented:
Ok, I can do that.  Does this typically actually clear the appointments altogether?  Just to be clear, I'm not trying to clear popup reminders.  I'm actually trying to delete the appt. series from the user's calendar.  Even when the owner of the calendar logs into her station and goes into her calendar, she can see the appts. series.
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Raymond PengSystems EngineerCommented:
that is correct.  this will remove the actual appointments (hopefully if all goes well).
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apache09Commented:
have you checked to see if SP1 is installed?
http://support.microsoft.com/kb/2460049

There are some known issues with recurring appointments.

Once SP1 installed / verified

Also, rather than deleting the appointment
Open the series.
Go to Recurrance
Change the Recurrance from No End Date to Today

It should automatically remove the rest of the future appointments
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akdreamingAuthor Commented:
The appts are now gone.  Thanks.
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