Outlook 2010 - Deleting Recurring Appts.

Have a situation where a user has access to another user's calendar.  User added a recurring appt and when she did this, it added a "ton" of appointments, past the end date.  She has tried unsuccessfully to go in and delete out the entire series.  It won't let her.  It says the appt. has already been deleted.  However, if you look in the user's calendar where the appts. were created to, they still show up.  I have access to the calendar myself and I cannot delete the series either.  Any thoughts?
akdreamingAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Raymond PengSystems EngineerCommented:
I've always used start > run > outlook.exe /cleanreminders to remove these.  Make sure Outlook is already closed.
There are a few more tips in the link below.

http://www.slipstick.com/outlook/calendar/delete-reminders-that-keep-returning/
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
akdreamingAuthor Commented:
Should I be doing this on the calendar owner's PC or the PC of the user who created the appt. on behalf of the calendar owner.
0
Raymond PengSystems EngineerCommented:
I would do it on both for good measure.  It doesn't hurt - it just simply deletes reminders from the past.  Start with the original user who created the appointments.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

akdreamingAuthor Commented:
Ok, I can do that.  Does this typically actually clear the appointments altogether?  Just to be clear, I'm not trying to clear popup reminders.  I'm actually trying to delete the appt. series from the user's calendar.  Even when the owner of the calendar logs into her station and goes into her calendar, she can see the appts. series.
0
Raymond PengSystems EngineerCommented:
that is correct.  this will remove the actual appointments (hopefully if all goes well).
0
apache09Commented:
have you checked to see if SP1 is installed?
http://support.microsoft.com/kb/2460049

There are some known issues with recurring appointments.

Once SP1 installed / verified

Also, rather than deleting the appointment
Open the series.
Go to Recurrance
Change the Recurrance from No End Date to Today

It should automatically remove the rest of the future appointments
0
akdreamingAuthor Commented:
The appts are now gone.  Thanks.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Disaster Recovery

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.