Unashamedly I am copying verbaimt a message from one of our clients. He's running Win XP.
Any ideas as to what might be the cause oof his unstable PC. I suspect the so-called virus is actually not malware but genuine (it's a Logitech process apparently), alos the link he gives I think is dodgy. I've not had a chance to do anything on his PC myself, yet.
Can I ask a quick question about my PC – it has been playing up and there seems to be a new program hanging around call backweb-8876480.exe – (see embedded screen-grab image) for the file location of the exe and a load of other stuff. Had a quick look on the web and was not 100% sure if it is legit or a virus. The pc is running very slow and it seems to have multiple instances of IEXPLORE running and messages such as your last explorer session terminated unexpectedly, do you want to restore the previous browsing page or return to home page. Also the PC freezes intermittently for a few minutes when trying to access programs.
I found this link to a report of the virus and something that would remove it but I did not want to do anything as I was not sure if this site was legit and if I do have the virus:
I am running a good AV program (PC Tools with Spyware) and I ran the malware bites and CClean and nothing seems to have located this virus if that is what it is… the pc has been really running badly the last few days and it seems that all these PF files etc started around the same time.