Solved

XP doesn't "see" Optical drive

Posted on 2012-04-11
2
369 Views
Last Modified: 2012-04-11
An XP Pro PC SP3 with all Windows updates installed and all mobo drivers installed. Was working fine, then the DVD/RW drive no longer reads CD/DVDs. I checked device manager and it had a yellow exclamation mark on the DVD drive. I tried to update the driver and it said the driver loaded fine, but the DVD drive could not be "seen" by Windows (code 41). I swaped the SATA cable, no luck. SO..., I bought another DVD drive, figuring the existing drive had died. I installed the new drive, booted up and THIS new drive now has a yellow exclamation mark in device manager. SO... now I figure something is wrong with XP. I take out the hard drive, and put in a hard drive I had laying around with XP Pro on it. Windows comes up, and it sees the DVD drive fine, so I KNOW something in XP has become corrupted on the original hard drive. I know a complete rebuild would fix this, but I really don't want to take such a drastic step if I can avoid it. Any ideas experts???
thx, Bob R.
0
Comment
Question by:bobrossi56
2 Comments
 
LVL 14

Accepted Solution

by:
Rob Miners earned 500 total points
ID: 37835496
Follow these directions for clearing the Upper/Lower Filters and make sure that you have installed the latest Chipset drivers.

http://support.microsoft.com/kb/314060
0
 
LVL 21

Expert Comment

by:motnahp00
ID: 37835497
Try uninstalling the drivers for the device and run a check for hardware changes. The OS should provide a generic driver for you.
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now