Solved

Outlook 2010 issues

Posted on 2012-04-11
8
335 Views
Last Modified: 2013-02-28
Dear Experts,

We are currently experiencing issues with our Outlook Clients and requiring some advice.

Our environment consist of Outlook 2010 (32bit) clients connected to Exchange Server 2007. Autodiscover is pointed to the exchange server and we do not use proxy server.

Issues are:

1. Unable to configure Out Of Office from Outlook Client on some machines but works on others with the same settings. Error message: " Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later".

2.. Meeting rooms and Other Users Calendards' Free/Busy time is not showing in Scheduling Assistant.

3. Outlook randomly and intermittently needing password on various computers.

Many thanks.
0
Comment
Question by:johnsands
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 

Expert Comment

by:DouglasSTG
ID: 37835519
Sounds like it could be a networking issue.

Is this server also acting as a file server? Anyway you can test the network by transmitting a large amount of data from the server to some of the PCs and see if it completes or gets corrupt? I'm not sure if there are any network test programs, if so maybe some other expert could suggest one to try.
0
 
LVL 7

Expert Comment

by:kinecsys
ID: 37835595
It would help to know when this all started. Any changes, updates, reinstalls that we can blame?
0
 

Author Comment

by:johnsands
ID: 37835670
Hi DouglasSTG,

The server is not acting as file server, however it is an Exchange and BES Server. The BES Server is no longer serving clients, its just sitting passively on that server with most of the services disabled. I have been sending a ping loop command to the server for the past half hour without a single drop, so I am confidence that the network is stable. Well, internally anyway.


Hi kinecsys,
If we would to blame updates or reinstalls, then it would've affected everyone at the same time. Which is not the case with us, it only affect some and not others. Tried matching the settings to the functional machine without success.
0
Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

 
LVL 9

Accepted Solution

by:
faizbaig earned 168 total points
ID: 37835919
0
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 166 total points
ID: 37836145
Sounds like you need office 2010 Service Pack 1 Installed:
http://support.microsoft.com/kb/2460049
0
 

Assisted Solution

by:DouglasSTG
DouglasSTG earned 166 total points
ID: 37837193
The above from apache seems like a good step to take. Make sure you have all the latest updates for the server.

I'm going to guess you already tested your firewall on the server and Anti-Virus?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question