Solved

All folders are up to date vs. This folder is up to date in Outlook 2007 and 2010

Posted on 2012-04-11
5
1,776 Views
Last Modified: 2013-02-28
Runnng into an issue with a hosted exchange email service whereby all the Outllok 2007 and 2010 clients report "This folder is up to date" instead of "all folders up to date". Outlook 2003 reports "all folders up to date. I suspect this issue is related to autodiscover as there were a few issues we went through. The following autodiscover related features are working however in 2007 and 2007: Out of Office assistant, Offline Address book, Busy Calendar status. All the 2007 and 2010 Outlook clients in the corporate office have this issue and the ones outside the office don't so I suspect a DNS or firewall issue is the culprit. Any ideas on what the required conduit is for the all folders are up to date status?

Thanks Experts!
0
Comment
Question by:crdixon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 7

Expert Comment

by:sanjaykumar_p
ID: 37835818
Could you elaborate more on this? What version of Exchange Server you are using? and when you manually click other folders, does the status bar shows "Downloading emails"?

Do you use Org Forms? Check this link

http://support.microsoft.com/kb/2637470
0
 

Author Comment

by:crdixon
ID: 37982464
The error meesage we are getting is related to the ooficeline address book. It is hosted on Exchange 2007 I believe.
0
 

Accepted Solution

by:
crdixon earned 0 total points
ID: 38765194
This was due to the AD server grabbing the DNS request and resolving them internally and incorrectly. After cleaning up some entries on the DNS server the issue was resolved.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question