Solved

Non-Unicode Outlook

Posted on 2012-04-12
3
1,037 Views
Last Modified: 2012-04-17
Hi,

Connecting an Outlook 2007 client to our Exchange 2010 server, the OST won't go to UNICODE to allow an OST over 2gb (the mail account is 4gb). I've changed from Cached Exchange to Online, deleted the OST, changed back to cached to allow it to rebuild, but it recreates as non-unicode again.
How can I stop this from happening?

Thanks
0
Comment
Question by:optimus_nz
  • 2
3 Comments
 
LVL 17

Expert Comment

by:lucid8
ID: 37840454
0
 

Accepted Solution

by:
optimus_nz earned 0 total points
ID: 37840851
Hi Guys,

Found this post : http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_24411837.html

Which had this solution which worked :

The better solution, I think, is as follows.

By default Outlook 2003/Outlook 2007 creates PST/OST files in Unicode mode. But if files are created in non unicode mode, quick way to fix this is to change the registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook subkey (version as appropriate – 11.0 is Outlook 2003; 12.0 is 2007; 14.0 is 2010)
Add a new string registry value: NewPSTFormat and set it to 2.
NewPSTFormat can have the following values:
Prefer Unicode PST: 0 (default)
Prefer ANSI PST: 1
Enforce Unicode PST: 2
Enforce ANSI PST: 3
Setting the value to 2 will force all new OST/PST files to use the Unicode format.

This will not change the current PST/OST files but will impact the new ones that are created.
0
 

Author Closing Comment

by:optimus_nz
ID: 37854991
Easy and quick to apply - worked a treat.
0

Featured Post

Why do Marketing keep bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

Join & Write a Comment

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now